Customer Service Sales
Resume:
Jessica Jenkins
ac144s@r.postjobfree.com
Austin, Tx 78744
EXPERIENCE
Teller
Wells Fargo
Austin, Tx
August, 2016 / Present
Teller
Answered customers’ questions and addressed problems and complaints in person and via phone. Processed an average of 100 plus transactions each day in a timely manner. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Exceeded personal sales goals
Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Held each team member accountable for achieving brand and performance goals. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Processed all sales transactions accurately and in a timely fashion. Teller
US Bank
Grafton, Wisconsin
March, 2016 / July, 2016
Teller
Answered customers’ questions and addressed problems and complaints in person and via phone. Processed an average of 100 plus transactions each day in a timely manner. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Exceeded personal sales goals
Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Held each team member accountable for achieving brand and performance goals. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Processed all sales transactions accurately and in a timely fashion. Optometrist
Wisconsin vision
Milwaukee, Wisconsin
January, 2016 / March, 2016
Wisconsin Vision
Milwaukee WI 1/1/16 - 3/1/16
Optometrist
Answered customers’ questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Exceeded personal sales goals
Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Held each team member accountable for achieving brand and performance goals. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Cashier, Service Desk, lead generator, tool rental, front end supervisor
The Home Depot
Austin, Texas
March, 2005 / April, 2015
Answered customers’ questions and addressed problems and complaints in person and via phone. Processed an average of 100 plus transactions each day in a timely manner. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Exceeded personal sales goals for 4 quarters in a row. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Oversaw all daily operations of 4 store locations. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Held each team member accountable for achieving brand and performance goals. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Processed all sales transaction
EDUCATION
MATC
Education Crockett H.S. Austin TX 1998 G.E.D. M.A.T.C. Milwaukee WI General EDU Continuing education in Human Resources and Management
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SKILLS
Highlights Inventory control procedures Employee scheduling Cash handling accuracy Loss prevention Store planning and design Mathematical aptitude Organized Time management Detail-oriented High-end fashion knowledge Excellent multi-tasker Display design Strong communication skills Personnel training and development Proficient in MS Office Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 10 years in retail. Areas of expertise include inventory, cash management and exceptional customer service. Service-focused professional and friendly team player with a knack for building productive working relationships.
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