KELLY MCLAMB, PHR
Hartselle, AL 35640
********@***.***
OBJECTIVE Practical, organized, energetic individual seeking position in Human Resources
SUMMARY OF QUALIFICATIONS
Currently hold Professional in Human Resources designation
More than 10 years of human resources, supervisory and professional administrative experience
Self Motivated; able to set effective priorities to achieve goals
Able to work independently and as a team member
PROFESSIONAL EXPERIENCE
06/03- Fountain, Parker, Harbarger & Associates, Huntsville, AL 256-***-****
Present
Information Technology Manager 2015-present
Responsible for all aspects of information technology, social media, insurance licensing and company contracts.
Job duties include:
Responsible for purchase of new computer equipment, software installation and maintaining servers and workstations
Expanding social media and marketing presence
Ensuring agency and staff licenses are current and proper education is accomplished
Maintain and process agency agreements and appropriate appointments
Office Manager 2007 -2015
Responsible for all aspects of human resources, information technology, office staff, licensing and appointments.
Job duties included:
Recruiting, interviewing, and hiring
Development and maintenance of employee handbook
Maintaining employee records
Processing new hire and termination paperwork
Orientation of new employees
Benefits administration
Maintaining vacation and sick time records
Monitoring time clock for nonexempt employees
Training and managing support staff
Investigation and resolution of any personnel issues
Conducting annual reviews
Maintaining Insurance licenses and continue education records
Management of computer and telephone systems
Responsible for purchase of new computer equipment, software installation and maintaining servers and workstations
Account Manager 2003-2007
Responsible for all aspects of renewal accounts.
Job duties included:
Assisting customers with coverage questions
Marketing accounts to obtain the best possible coverage and pricing
Preparation of proposals
Reviewing policies for accuracy
Daily processing such as change requests, filing claims, and billing
07/01- Cintas Corporation, Madison, AL 256-***-****
06/03
Sales Support
Responsible for all aspects of new account installations and marketing to new prospects
Job duties included
Preparation of proposals
Distributing account paperwork
Assigning and notifying customer of delivery date
Preparing customer letters
Ordering items needed to complete installation
Maintaining prospect database
01/99- Cooney Rikard and Curtin, Inc., Birmingham, AL 205-***-****
06/01
Technical Assistant
Responsible for assisting insurance agents in locating insurance coverage for
high-risk clients.
Job duties included:
Obtaining quotes
Negotiating the best terms and conditions for the Insured
Supplying quote information to agents
Binding coverage with the insurance company per the agent’s request
Securing and reviewing policy to verify terms and conditions met
EDUCATION
Jacksonville State University, Jacksonville, AL
Bachelors, Marketing
References available upon request