SUMMARY
Experienced Receptionist with the history of success in providing exceptional customer service. Woring all facets of front office administration, including scheduling, and maintaining reception and waiting areas. Hands-on skills in using various applications such as MS Office, Excel, Data Entry, Cisco phone and accounting functions and systems.
EXPERIENCE
2013-2015
WORLEYPARSONS, (Houston, Texas)
Administrative (Assistant, Accounting and Receptionist)
Assist clients in signing in/registered to for a secure check in
Contact Project personnel to ensure clients received a secure escort to proper department
Receive and sort all incoming USPS mail, couriers Fedex, UPS, DHL, TNT for accurate distribution
Answered phone calls from clients/vendors connecting them accurately to the correct departments using CISCO phone system
Set-up meetings for 8 conference rooms to provide private
Reviewed invoices to apply to proper billing codes to make sure invoices were paid out timely
Processed invoices to confirm payments were made in time.
Created expense reports for the executive management team for a quick reimbursement
Issued building service request to ensure that maintenance was completed
Generated departmental moves internally and externally so employees would have a final desk set up
Submitted meal orders for various project kick off meetings to have a successful Team kick off.
Assisted in processing Travel arrangements for the Pipeline team to accommodate sales calls
2011- 2012
SNELLING STAFFING, (Houston, Texas)
Special Assignments
Processed international ocean /air freight shipments to various countries for freight to arrive properly
Contacted trucking companies to set up local and out of State cargo pick up
Ordered freight to be packed in time to export cargo for air/ocean shipments
Properly released packed cargo in the Warehouse system to be exported
Prepared documents for ocean and air documentation to comply with customs
2010 – 2011
ANOINTED FAITH FAMILY CHURCH (Tomball, Texas)
Secretary/Children’s Church Director
Prepared power point presentations for department meetings to go smoothly
Created monthly calendar to announce what events were happening for each month
Type visitor letters, letters for the Pastor, to welcome first time visitors
Verify, count and complete deposits for all ministries to be deposited to the Bank
Made quarterly schedules for teachers, helpers and teenagers to be aware of their work days
2007 – 2010
SKELTON SHERBORNE, INC (Houston, Texas)
Houston Branch Manager
Managed office in administration, accounting and freight forwarding to run smoothly
Supervised Ocean operation department to ensure freight shipped globally
Interviewed new hire’s for operations positions for the right person to be selected
Held weekly sales videoconferencing meetings to obtain sales strategies.
Exported Earthmoving and Mining Equipment (Ro/Ro, BB, LCL, FCL) to be compliant with Export global regulations
Provided local/international pricing for new clients to win their business proposals
Worked closely with U.S. Customs from several U.S. ports to accurately process documentation for International Exports
Extended excellent customer service to clients globally to retain customer satisfaction
Completed the accounting (billing accounts, processing/approving job invoices) ensuring profits were being made
Worked with Corporate Office in Australia to obtain high core values for Houston office
Pulled the Houston office out of a negative profit within 2 months
Recipient of quarterly bonus by meeting target requirements
TECHNICAL SKILLS
To Microsoft Office 2010/2013
Microsoft Windows 7Pro/10Pro
Cisco Phone System
Export Systems (IES, ITS, Tradepoint/Cargopoint)
IES (Accounting Program)
Accounting Program (Factorsoft)
Tradepoint/Cargopoint (accounting)
LANGUAGE FLUENCY
Bilingual in Spanish and English