Stacy L. Mitchell

**** ***** ***

San Diego, CA *2109

Cell: 858-***-****

Email: ac141v@r.postjobfree.com

QUALIFICATIONS:

Educated and experienced in human resources, employee benefits coordination, large scale inventory/retail management, and performance/sales development over multiple industries.

Lean Six Sigma process improvement training, green belt.

Ability to prioritize and remain focused on the essence of an issue while adapting to continual change.

Proficient in Microsoft Office applications such as Word, Excel, and PowerPoint as well as QuickBooks, Kronos, Agency Integrator, and SalesForce software.

Adept at multi tasking under pressure and skilled at learning and applying new concepts quickly.

EDUCATION

Ashford University, Bachelor of Arts Magna cum lauda GPA 3.83

Major: Human Resources Management Minor: Accounting

PROFESSIONAL EXPERIENCE:

07/2017-Present Ajilon/Accounting Principles San Diego, CA

Human Resources Assistant/Benefits Coordinator Assistant

Temporary assignment at San Diego County Credit Union.

Assist the Benefits Coordinator with annual open enrollment and bi-monthly new hire benefits orientation.

Coordination of annual Health Fair and employee wellness challenge.

Reviewed and revised internal employee benefits web page with current documentation.

Maintain employee file system and other projects as needed.

09/2016-5/2017 GlockStore San Diego, CA

Human Resources Manager/Business Manager

Employee, office, and facilities management of a firearms retail, manufacturing, distribution, and ecommerce operation.

HR generalist responsibilities for 100 employees over 8 departments: administrative, customer service, retail/range instructors, production and assembly, warehouse inventory, shipping and receiving, machine shop, and online marketing.

Complete onboarding and HRIS/employee file responsibility. Time card and attendance administration.

Compensation analysis and benefit restructure to remain competitive.

Employee benefit coordination and monthly billing; completed annual open enrollment.

Coordination and execution of business presence at local and national convention booths and events.

Ensured compliance with local, state, and federal law through licenses, permits, and insurance for firearm sales, service, and certification courses.

Recruiting duties increased employee base 150% over 8 months.

Facility account maintenance including UPS and FedEx billing and logistics.

06/2013-09/2016 Disability Insurance Services San Diego, CA

Case Manager II

Daily management and field underwriting of 100+ fully underwritten disability insurance cases.

Leadership of department employees with over $6 million in new premium sales annually.

Detail focused workload with high level of health and wealth discretion.

Work closely with agents to provide sales techniques and solutions to maximize policy closing ratios.

Lead manager liaison between insurance carrier leadership and contracted brokerage representatives.

Case management department employee training and mentoring.

Proficient with Agency Integrator/iPipeline case management system.

Financial statement proficiency; trained employees in personal and business financial underwriting.

Conducted monthly presentations directed at furthering continuous employee education.

04/2011-06/2013 Dollar Thrifty Automotive Group San Diego, CA

Location HR/Operations Manager

Revenue management responsibilities include daily/weekly/monthly analysis and coaching of sales practices for employees. Increased vehicle upsells by 100% year over year.

HR generalist duties including employee benefits administration and leave management.

Payroll administration for 100+ employees via Kronos/ADP.

Performance Coach designation includes all new hire orientation, training and development, positive feedback and corrective action, employee mediation and communication.

Employee scheduling, sales goal setting, departmental time management, transportation logistics with third party vendors, employee expectations management.

Daily operation of two high volume airport car rental locations, Dollar Rent A Car and Thrifty Rent A Car. Both locations have 100+ employees over five departments.

Inventory control of 2500+ vehicles with location sales exceeding $8 million annually.

Streamlined operations by implementing process improvements that resulted in a dual brand initiative that is steadily increasing profitability.

12/08-04/2011 Budget Rent A Car San Diego, CA

Senior Airport Operations Manager

Managed the daily operation of a 1600 vehicle airport rental car location with 60+ employees.

Trained, developed and supervised team members, from entry level to management over six departments. Individual coaching sessions conducted daily.

Directed sales growth 150% after first year by implementing a new sales process and providing aggressive training and team leadership.

Improved market share by 2% over two years growing annual sales to $5 million.

03/08- 12/08 Advantage Rent A Car Airport Operations San Diego, CA

General Manager

Full P&L responsibility for a smaller airport rental car outlet, 800 car fleet with 40+ employees.

Increased profitability 30% in a short period through effective fleet management and cost initiatives.

Increased annual sales to $3 million.

Reduced staffing expenses by 50% through improved productivity.

Increased incremental sales by 250% with improved recruiting, training and employee mentoring.

02/05-03/08 Advantage Rent a Car Local Market Operations Phoenix, AZ

Location Sales Manager

Responsible for the daily operation of 3 local market rental car locations with a 200 car fleet.

Directed vehicle movements and reservation management between satellite locations and other city rental outlets.

Recruitment, training, and development of all rental sales agents and support staff.

Sales marketing 50% of scheduled week. Directed marketing blitzes with other location managers to focus on large replacement rental market. Opened two satellite offices in new car dealerships to service maintenance customers.

Successfully completed training in Khoury marketing and incremental sales process programs annually.

Additional management experience and professional references available upon request.

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