Resume

Accounts Payable

Location:

Oakland, CA

Posted:

August 31, 2017

Contact this candidate

Resume:

*** ***** ******

San Leandro, CA *****

510-***-****

ac13ur@r.postjobfree.com

Shawna Mendoza

Summary of

qualifications

Over 20 years of diversified experience in full cycle A/P, Maintenance Software Renewals, and some Accounting and HR support. Reliable self-motivated team player who also is able to work independently. Excellent communication and problem solving skills, and is able to handle multiple tasks, work efficiently in a fast paced environment, and thrives on challenges.

Professional

experience

Feb 2006 – April 2017 EMC Corporation Pleasanton, CA Maintenance OPS Specialist

Developed and maintained contracts & quotations for assigned accounts according to established procedures and met defined Service Level Agreements

(SLA's) using Catalyst, Oracle, Salesforce, and SAP.

Provided superior customer service to the Renewals Sales Teams.

Adhered to procedures and guidelines of quote creation and ensured consistency and best practices were followed.

Resolved order discrepancies and contract billing issues through interface with Customers, Sales, Global Revenue Operations, Install Base, Finance or Senior Management.

Assisted in surge support for the processing of PO’s during quarter end and also throughout the month when needed.

Performed audits of PO’s using QuickBase.

Responsible for maintaining the integrity of the OKS Database. Managed contracts activity for renewal, installation, upgrades and de-installation. Manually modified contract information when needed, including performing complex calculations.

Assisted Sales and Credit Departments, and customers in the resolution of accounts receivable issues by reviewing invoice details, issuing credit memos, and performing credit/rebills where applicable.

Maintained Sales forecast in Excel, and performed other duties/special projects as necessary.

Responsible for training any new employees or contractors in our group.

Very knowledgeable of EMC product lines and services, and also handled all major customers.

Sept 2002 – Jan 2006 Norcal Pottery Products San Leandro, CA Senior Accounts Payable Coordinator

Routed vendor invoices to the correct departments in order to obtain the proper approvals.

Coded and vouchered 500-800 invoices, expense reports, and check requests into Great Plains a week.

Verified that receiving amounts balance correctly and match PO’s to pre-paid invoices. Matched invoices to packing slips and backup documents.

Key person to process all garnishments, manual checks, and print the weekly check run.

Processed all wire payments and prepare weekly spreadsheet for payment to the controller.

Assisted the Accounting Department with the month-end and year end close.

Responsible for maintaining the file room.

Assisted with related special projects as required.

Knowledge of Sarbanes-Oaxley requirements for the company. HR – Benefits Administration

Reviewed enrollment forms for accuracy and coordinate with service providers for any new enrollments, changes, and employees eligible for Cobra.

Maintained HR spreadsheets: kept track of benefits and MPN forms for all current and terminated employees.

Provided HR support for the Corporate office and all warehouses. Accounts Receivable

Provided back-up support to the A/R department.

Applied cash, credits, and debits into Great Plains, and made daily deposits when needed.

Jul 2000 – Aug 2002 The Industry Standard San Francisco, CA Accounts Payable Representative

Trained co-workers and other accounting staff to use Peoplesoft 7.2

Maintained 1099’s and coordinated the weekly check print.

Processed expense reports and vouchered & entered invoices into Peoplesoft daily for payment in an accurate and efficient manner.

Researched problems with invoices and assisted vendors with problems with questions.

Responsible for maintaining the file room.

Opened and distributed mail to appropriate departments for approval.

Assisted manager and accounting staff with month and year end close, and helped with any special projects.

Mar 1996 –Jul 2000 American Protective Services, Inc. Oakland, CA Senior Accounts Payable Representative (1996-2000)

Instrumental in the several upgrades of Peoplesoft 5.0 and 7.2, from testing the system to helping train other co-workers.

Processed headquarters invoices and expense reports for payment daily. Key person to process garnishments.

Received several recognitions form the Vice President and Controller for catching invoices that should have not been submitted for payment.

Main backup person when the manager was out of the office. Handled all calls and requests, approved g/l coding and supervised 3 people in her absence.

Maintained and helped process 1099’s in a timely and accurate manner. Scheduled the daily check print and solved system problems.

Maintained branch checking accounts and sent out monthly reports to all Executives and branch personnel.

Assisted A/P Manager in the month-end and yearly close.

Key person to process garnishments.

Scheduling of the daily check print in SD&G system.

Maintained branch checking accounts and sent out monthly reports to all Executives and branch personnel.

Maintained the file room by creating new folders and by organizing the current invoices.

Processed invoices and expense reports for payment daily.

Balanced monthly bank statements in the SD&G system. Education

San Leandro High School graduate

Skilled in the following computer systems:

Microsoft Word, Excel & Outlook,10 key, Peoplesoft, Great Plains, Catalyst, Oracle, SAP, QuickBase, and Salesforce.

Professional References for Shawna Mendoza

Bernadette Morris

San Jose, CA