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Customer Service Microsoft Office

Location:
Midlothian, Virginia, United States
Posted:
August 31, 2017

Contact this candidate

Brandy Anderson ac13uc@r.postjobfree.com 804-***-****

Experience

Carahsoft Technology Corporation Reston, VA 01/2016 Present

Remote Renewal Specialist

Build quotes/process purchase orders

Make frequent follow ups to customers and partners via phone and email

Pull and analyze reports in CRM database

Respond to questions and requests

Assist with the training of newly hired remote employees

Fear 2 Freedom Newport News, VA Spring 2015

Volunteer

Created care kits for local hospitals to help victims of assault

The James House Prince George, VA Spring 2015

Volunteer

Aided in fundraising event

Additional Experience

T.G.I. Fridays Midlothian, VA 06/2011–12/2015

Server

Food Lion Amelia, VA 07/2007– 05/2011

Cashier

Education

Virginia Commonwealth University

Bachelor of Science, Sociology December 2015

Leadership

Carahsoft: Organize trainings for the week for remote new hires, send out emails daily with a list of tasks to be completed, answer questions via phone and email, give trainings via Adobe connect, schedule check-in calls

T.G.I. Fridays: Assigned tasks for employees to complete at the end of each shift, directed employees to perform various tasks throughout the day, instructed new employees on how to meet the requirements of the job

Skills

Extremely organized

Impressive written and verbal skills

Detail oriented

Team player

Time management

Customer service skills

Self-motivated

Leadership

Computer Skills

IBM SPSS Statistical Software, Version 22

Microsoft Office (Word, Excel, PowerPoint, Outlook)

References

1.Harrison Smyth

703-***-****

ac13uc@r.postjobfree.com

2.Cristyn Stark

703-***-****

ac13uc@r.postjobfree.com

3.Richard Maigue

703-***-****

ac13uc@r.postjobfree.com



Contact this candidate