Robyn A. Watkins
Columbia, SC 803-***-****
ac13ti@r.postjobfree.com
Objective: IT professional with 14+ years of experience in Business Analytics, Project Management, Contract Administration and Negotiations in both large and small companies. Aiming to use my proven technical, management, and negotiation skills to effectively fill a professional position. Possesses a B.S. in I/S Business Management.
Experience:
BlueCross and BlueShield of S.C. – (BCBSSC)
I-20 @ Alpine Road
Columbia, SC 29219
May 2011 - January 2016 as FTE
Contract Oversight Administrator
I/S Vendor & Contract Management
In the above position initially as contracted employee through
Collabera, Inc
25 Airport Road
Morristown, NJ 07960
June 2008 – May 2011 (Converted to FTE)
Senior Project Assistant
I/S Vendor & Contract Management
BCBSSC
IT Business Analyst & Project Management
Business analysis skills in a complex technology environment
Experience and working knowledge of accounting related systems
Working knowledge and experience in the areas of business process review, business process improvement and re-engineering concepts and practices
Possess Critical thinking, decision-making and problem solving skills
Experienced in defining and documenting system requirements for issues or new processes as prioritized by the business
Proven in the ability to develop, track and translate business requirements into written technical and functional specifications
Experience in business requirement or project change management
Serves as liaison for business units and technology teams to ensureso lutions meet customer needs
Provide consistent, frequent communication and support to business from initial requirements to final implementation
Research, analyze, and summarize requirements to make recommendations on behalf of business units
Research potential technical issues for new technolgoy
Develop use cases and “lessons learned” to ensure high quality of product
Facilitate user acceptance
Coordinate sign-offs, verifying with business that agreements portray specific business needs
Scheduling and coordinating project resources
Preforms pricing, cost and budget analysis
Heavily customer service oriented postition
Performed as project liaison between internal client and other contract pertinent business areas including legal department, IT Subject Matter Experts, Executive Management Stakeholders, Procurement department and IT Vendors
Provided business analytics and reports as applicable
Large company housing IT Area greater than 500 People
Working knowledge of technical products as needed across enterprise
IT Contract Negotiation and Administration:
Knowledgeable of regulations associated with contracting including:
F.A.R
D.F.A.R
CAS
TINA
HIPPA
S.C. Rules of Civil Procedure
Federal Rules of Civil Procedure
Proven skilled with a high success rate in a myriad of tactical/strategic negotiation techniques including:
Market Competition
Strategic Partner Sourcing and Vendor Relations
Leverage Utilization
Contractual Language
Assertive Negotiations
Proven capable of negotiating for best-in-value, best-in-price and best-in-product
IT Vendor relationship management, including vetting new vendors, for the acquisition of IT Software, Hardware and Services
Applicable knowledge of IT infrastructure including Distributed Systems and Mainframe
Reviewed business terms in technology agreements then worked with IT Vendors to negotiate the removal of unfavorable designations and introduce favorable clauses
Track IT agreements through their life cycle in Access database and facilitate renewal or termination process as situations dictated
Project leader for the purchase and renewal of Volume Licensing and Enterprise License Agreements with 100+ IT Vendors including:
Microsoft
CA Inc.
IBM
Microfocus
ASG
Revised agreements to include terms and clauses that organizationally promoted:
Operational Integrity
Fiscal Value in Procurement
Government Compliance
HIPPA Compliance
IT Procurement:
Drafted Purchase Orders in co-ordination with awarded IT Contracts; delivered executed contracts and Purchase Orders to Vendors
Leadership:
Key role in mentoring new team-members
As founding team-member drafted Process and Procedure for contracts area
Evaluate the effectiveness and efficiency of processes and, as necessary, make recommendations to improve
Service Monitoring for process improvement
Evaluate and provide training as needed
Internal Marketing of business area using strategic business strategies to align solution provisions to client needs
IT Asset Management:
Trained thoroughly on identifying specifid types of software license grants
Utilized mastered knowledge of license grants to aide in organizational storage and tracking of assets
Assist to ensure contractual compliance under vendor audits
Served as founding team-member of ITAM team
Coordinate with business on user testing and validate that requirements are operating as expected
Conducted analytics based on installed software forensics
Performed research as needed
Other Skills:
Planning and organizing
Ability to drive results
Excellent Personal Communication skills
Facilitate communication verbally, in writing and through presentations
Adaptability
Ad Hoc Research
Applications
Microsoft Office 2010 - 2016
Word
Excel
PowerPoint
Access
Microsoft Visio
Microsoft SharePoint
Adobe Acrobat Professional
Wm. Gary White, III - Columbia, SC
June 2005 - August 2007
Federal Procedure and Negotiations -Contract Administrator/Litigation Paralegal
Drafted and reviewed agreements for U.S. Federal Courts
Negotiated Settlements
Contract Administration
Researched laws, investigated facts and prepared documents to assist lawyers
Prepared legal briefs;
Developed strategies, arguments and testimony in preparation for litigation
Senior Paralegal
Responible for vetting IT Vendors in the aquisition software and hardware
Managed in-house IT infrastructure to remain competitive
Customer service oriented position
Law Offices of Lourie A. Salley III - Lexington, SC
October 2002 - February 2005
Litigation Paralegal
Gathered evidence and drafted Rule 5 discovery motions and responses in divorce, civil, criminal and other cases. Conducted research, in order to formulate defenses
Drafted, designed and produced complaints and various other legal documents.
Prepared briefs, pleadings, Federal and State appeals, wills and contracts.
Negotiated Settlements
Contract Management
Customer service oriented position
Education:
Bellevue University
Bachelors in Science: Management Information Systems – 2017
Graduated Magna Cum Laude
Midlands Technical College
Associates in Science: Paralegal – 2004
Graduated Magna Cum Laude
Other Credentials:
Government Security Clearance
Trained for NCMA Certifications
Currently training fo PMP