Resource Manager

Amberly Hale

San Diego, CA *****

619-***-**** ac13sg@r.postjobfree.com

Work Experience

**/** – 03/16 CSRA (formerly CSC/CSGov) San Diego, CA

Resource Manager

Provided resource management support to fast-paced, frequently changing Mission Services organizations of up to 2,450 employees with continuously evolving tools and processes.

Managed job requisition creation process in Workday to facilitate position management, and maintained organization size and structure using Taleo Applicant Tracking System (ATS).

Managed creation of job requisitions for both CONUS and OCONUS defense customer-related vacancies.

Provided assistance to other resource managers in creating OCONUS requisitions.

Assisted with locating potential candidates to fill vacant funded positions as quickly as possible, to minimize downtime.

Supported new business opportunities by attending regular meetings, creating conditional requisitions, and identifying key personnel and/or representative resumes for proposal submittal.

Used the Global Talent Deployment System (GTDS) to book employees, search for key and critical resources, and track employees coming off programs.

Scheduled teleconferences based on the availability of the attendees.

Facilitated teleconferences to assist employees in understanding the resource management redeployment services.

Assisted in locating open positions within the company for employees in need of coverage or seeking new opportunities.

Assisted with the onboarding of new hires to help ensure a smooth transition.

Prepared funded requisition status reports for submission to management on a biweekly basis.

Prepared ad hoc reports that provided staffing metrics to management, as requested.

Analyzed various staffing reports

Reviewed resumes in the Labor Classification Database (LCDB) to ensure that they met contractual qualifications.

Work Accomplishments:

Found new assignments for several at risk employees, so they could maintain their employment and the company could maintain talented resources.

Adapted easily to system changes and several major process changes, allowing for seamless transitions.

Became a knowledgeable “go-to” resource for OCONUS requisition creation.

Was selected to participate on the Global Recognition Board, to assist with determining standards for employee performance awards.

02/07 – 03/13 Computer Sciences Corporation (CSC) San Diego, CA

Senior Staffing Specialist

Prepared and submitted job requisitions (using Taleo) with detailed descriptions, customized to attract quality candidates.

Reviewed applicant resumes to determine if they met the qualifications of the position in which they applied, and/or possibly other job openings that they may have been a better fit for.

Served as liaison between hiring managers and Recruiting to ensure the proper documentation was submitted for job requisitions, offers, and transfers.

Prepared job offer paperwork and ensured that the proper legal forms had been completed correctly and signed for submittal to Human Resources.

Prepared paperwork for internal transfers and ensured that pay increases were within company guidelines.

Prepared security clearance paperwork for new hires and transfers, and submitted to the Facility Security Officer (FSO) for clearance processing.

Ensured all required steps (drug test, security clearance, background investigation, legal forms, etc.) had been completed for new hires prior to starting work.

Tracked sign-on and referral bonuses to ensure timely payment.

Supervised administrative staff in their functions within the staffing/hiring process, and reviewed and approved their work.

Formatted resumes using a standard template for submittal to the Labor Classification Database (LCDB) for verification of contract qualifications, and for inclusion in proposals as needed.

Assisted with writing Technical Proposals and Monthly Technical Status Reports, and edited them for grammar, typos, sentence structure, and consistency before submittal to the government clients.

Assisted with other aspects of proposals as needed, such as supplying staffing/hiring statistics, recruiting qualified candidates, and writing candidate qualification summaries.

Assisted with filling vacant positions by sourcing resumes from the company’s internal resume database, external resume databases, and other external outlets.

Trained others on the use of the Applicant Tracking System (Taleo), and served as an expert resource for the system and staffing processes.

Prepared and submitted Purchase Requisitions in Costpoint as needed, and followed through to ensure timely delivery of materials to client sites.

Processed Living Quarters Allowance (LQA) and Cost of Living Allowance (COLA) for overseas employees according to rates on the Department of State website and current currency conversion rates.

Reconciled VISA and American Express invoices to ensure charges were applied to the correct accounts.

Work Accomplishments:

Significantly improved the hiring process.

Recruited several candidates to fill vacant T&M positions, so less revenue was lost during job turnover.

Successfully managed extremely complex financial processes for calculating individual LQA and COLA amounts for over 100 OCONUS employees.

06/01 – 02/07 Computer Sciences Corporation (CSC) San Diego, CA

Program Control Analyst, ANSWER Contract

Assisted with and reviewed various monthly financial reports and analyses.

Prepared and provided documentation verifying invoice requirements, and worked with various internal individuals to make the invoicing process efficient.

Wrote Monthly Technical Status Reports, and edited them for grammar, typos, sentence structure, and consistency.

Posted all financial and technical information and deliverables to various government websites.

Monitored government invoice processing and worked with various individuals to resolve any issues.

Assisted with and reviewed cost proposals and modifications.

Responded to customer, subcontractor, and internal management queries for financial information and analysis.

Prepared and distributed new project and modification information.

Analyzed and reconciled task order financial information in preparation for closeout.

Assisted with and prepared various reports for internal management.

Tracked all task order financial and technical information on a regular basis.

Trained new employees on monthly reporting, invoicing processes, and government requirements.

Prepared intercompany work orders as needed.

Monitored client website for new opportunities, and distributed them to applicable individuals.

Work Accomplishments:

Significantly improved the monthly reporting process.

Significantly improved the invoicing process.

09/00 - 05/01 Computer Sciences Corporation (CSC) East Hartford, CT

ICMS Process Controller

Gathered, updated, and maintained voice, data, and location information for all employees of Pratt & Whitney, a large military engine company that was undergoing major restructuring.

Ensured that all Pratt & Whitney employees had their voice and data needs met by taking and carrying out requests for such devices/services.

Researched the occurrence of voice problems/errors in order to prevent the common ones from reoccurring.

Performed audits to insure the validity of data, voice, and location records.

Work Accomplishments:

Began employment as a temp and was quickly hired as a permanent employee.

11/97 – 09/00 Blockbuster Video Bristol, CT

Store Manager

Managed all aspects of operations, human resources, and finances for the highest volume corporate-owned retail video store in Connecticut.

Managed team of 3-5 assistant managers and 15-20 customer service representatives, insuring their productivity by creating an efficient store work schedule.

Hired, trained, and developed new employees through several stages to insure proper certification in their positions.

Developed, implemented, and followed through on numerous marketing projects and promotions.

Created and executed merchandising plans using marketing strategies in order to increase sales revenue.

Maintained store inventory by receiving all items into computerized inventory system, preparing them for sale or rental, and performing monthly physical inventories.

Verified daily operations reports and bank deposit amounts for a store with the average annual total net revenue of $1.8 million.

Used information from the monthly store profitability report and corporate-generated budget to maintain payroll, other controllable expenses, and operational credits.

Assured compliance with all legal policies by maintaining necessary legal documents and required postings in accordance with state laws and the corporate legal department.

Work Accomplishments:

Was promoted to manage highest volume store in the state after only 2 months as a store manager during the extremely busy fourth quarter.

Was named store manager of the month by the district manager for the first month in the highest volume store.

Increased revenue by 20% from previous year.

Improved bad debt, shrink, and other controllable expense amounts from previous managers.

Substantially improved operations and overall appearance of the store.

Education

University of Connecticut - Storrs, CT

Bachelor of Science in Business Administration (Marketing) - May 1997

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