OBJECTIVE
To obtain a position in the Medical field and work with enthusiasm, dedication and excellent work ethics by utilizing the skills I have obtained through my education and experiences and become a long-term valued employee.
EDUCATION
New Educare Institute of Healthcare
Patient Care Technician Program
Completed September 2015
Pontifical Catholic University of Puerto Rico
Criminal Justice
Aug 1993 - May 1996
SKILLS AND ABILITIES
Administrative Skills
Phlebotomy Skills
Patient Care Skills
EKG Skills
Excellent Interpersonal skills
Excellent Communication skills
Bilingual English/Spanish
Excellent Verbal/writing skills
Skilled in multi-tasking
Collaborated team player
Microsoft office
Highly self-motivated & organized
Venipunctures
Dermal Punctures
Heel Sticks (Pediatrics)
Urinalysis
Centrifuge
Specimen Collection & Transport
Capillary Techniques
R.O.M
Vitals
Ambulation
Gait Walks
Assistive Devices
Bedside Manner
Patient Transports
12 Lead
15 Lead
Stress Tests
Pediatric
Adult
Telemetry
Arrhythmia- Interpretations
CERTIFICATIONS/CREDENTIALS
Certified EKG Technician
Certified Phlebotomy Technician
Certified Patient Care Technician
Certified Clinical Medical Assistant
CPR/BLS Certified (AHA)
NYFD Fire Guard License (F-94)
Awaiting certification
Awaiting certification
Awaiting certification
Awaiting certification
Expires April 2019
EXPERIENCE
Cashier and Customer Service
International Protective Service Agency/ Wyndham New Yorker Hotel
Feb 2011 – Present
New York, NY
Maintain constant communications with clients via phone at various work sites.
Provide a safe and secure environment for all guest, visitors and employees.
Escort unauthorized persons off property, escort, and witness cash drops when requested.
Work as a special event security supervisor/officer at the Manhattan Center and other special events.
Respond to emergencies and non-emergency situations in a professional manner.
Monitor CCTV and security alarm systems as well as control employee/guest access.
Supervise events at PS1 Moma Museum, NYC Marathon, Aids Walk NY and other events in New York City.
Conduct interviews for new employees and followed up on employee disciplinary actions.
Sales & Customer Service Associate/Specialist II-Bilingual
Carmax Auto Finance
May 2007- Dec 2010
Kennesaw, Georgia
Provided good customer service and interaction skills to maintain a good relationship with customers.
Processed payments on current accounts, assisted with customer inquiries, fulfilled daily reporting and tracking of collection activities.
Provided Spanish translation assistance to facilitate communication with Spanish speaking customers.
Processed payments on current accounts and assisted with customer inquiries.
Called customers that were delinquent on accounts, successfully managed and collected on past due accounts.
Negotiated and followed up on payment arrangements, determined if accounts met repossession criteria.
Loss Prevention/House Officer
Renaissance Waverly Hotel
Aug 2001- Dec 2010
Atlanta, Georgia
Provided a safe and secure environment for all guest, visitors and employees.
Monitored CCTV and security alarm systems as well as controlled employee/guest access.
Cross trained as a sales & customer service associate to cover open shifts in that department for six months.
Responded to emergencies and non-emergency situations in a professional manner.