Ms. Genia Whittington

** **** **** ******, ********, NY 11203

678-***-**** Cell 678-***-**** Home

Email: ac13qk@r.postjobfree.com

20+ Years of Successful Commercial/Governmental Construction Experience

Contributing Team Member for Growth and Business Development

15 + Years Customer Service Representative

STRENGTHS

Full-charge construction office management AIA Payment Certification

Multiple project management coordination All phases of Contract Administration

Submittal Process Coordination Customer/Client relations

COMPUTER

MS Suite, MS Project, MS Outlook, Jonas CM Software, QuickBooks, Navision, Lotus Notes, Internet/Social Media Navigation.

EDUCATION

Institute of Design and Construction, Brooklyn, NY – Major, Construction Project Management

Medgar Evers College, Brooklyn, NY – Major, Business Administration

Anthem College, Buckhead, GA – Major, Health Information Technology

PROFESSIONAL WORK EXPERIENCE

GATEWAY BUILDERS, Brooklyn, NY March 2016 - November 2016

Assistant Project Manager

Responsible for change orders, RFIs, RFPs, extras. Managing submittals process, Schedule of Values, Payment Requisitions, Requests for Payment. Managing project start-up, wrap-up and close-out activities.

FLEMINGTON INSTRUMENT, Covington, GA January 2015 - August 2015

Instrumentation Administrator (Baxter Covington Plasma Product Facility)

Created a standardized format allowing documentation and categorizing of instrumentation installation and testing. Maintained daily testing and installation log. Responsible for tracking of field instruments, providing testing results as requested. Delivered testing documentation to prime contractor on a scheduled and per request basis. Assisted with daily administrative duties on the jobsite.

TESA/ONITY, INC., Duluth, GA September 2012 – August 2014

Installation Project Manager

STONECREST PEDIATRICS, Conyers GA July 2010 - July 2012

Medical Office Receptionist

Welcome patients and visitors in person or on the phone; answering inquiries. Checked patients in, verified patient insurance information, scheduled follow-up appointments. Optimized patient satisfaction, provider time, and treatment room utilization by maximizing scheduling matrix. Maintained customer accounts, financial records, insurance records, office inventory, medical supplies, and office machinery. Contributed to team effort to provide excellent patient care.

TESA/ONITY, INC., Duluth, GA May 2006 - June 2009

Installation Project Manager

Daily management of delivery, installation and training of electronic door locks throughout the U.S. Coordinated all aspects of delivery, scheduling and training including coordination of field installers and/or trainers, change orders, billing, and return authorizations. Maintained several ongoing installations. Participated in company-wide quality initiatives including ACE.

BEL-TECH BUILDERS, INC., Brooklyn, NY March 1993 - April 2006

Project Manager (2001 – 2006)

Direct day-to-day operation and maintenance of construction firm. Bid packages, Bid forms. Responsible for change orders, RFIs, RFPs, extras. Managing submittals process, Schedule of Values, Payment Requisitions, Requests for Payment. Managing multiple payrolls, timesheets and check distribution. Securing and managing all aspects of prime/sub-contractors and suppliers. Managing project start-up, wrap-up and close-out activities.

•Implemented a streamlined, time efficient submittal process that resulted in less material rejections and re-submissions.

•Mastered AIA Request of Payment process resulting in reduced errors and avoided delays in payment.

Construction Field Manager (1998 - 2001)

Responsible for jobsite activities: attending project meetings, translating field conditions into written RFIs and/or Cos. Coordinates employees, contractors, trades, subcontractors, deliveries, inspections and on-site traffic. Liaisons with owners, architects and government agencies.

Construction Office Manager/Administrative Assistant (1993 - 1998)

Correspondence, M/L/WBE certifications, inclusion of bidders’ lists, bonding, insurance. Expedited work permits; prepared COIs, COOs; managed Workmen’s Compensation. Prepared timesheets, certified payrolls w/documentation for payment requisitions; managed union benefits, and payroll distributions for multiple projects. Tracked job costs; managed government contract process including EEOC and OSHA compliance.

•Successfully managed implementation of computerized office, file and tracking system

•Raised office operations to peak performance levels

PRODUCTIVE BUSINESS SOLUTIONS INC., New York, NY

Sales Coordinator for Xerox Products (1991 – 1993)

Support the sales team and partners in the pre-sales process by coordinating appointments, preparing sales materials, managing call lists, and updating the CRM database; Prepare final quotes for solutions created by the sales engineer and sales persons; Coordinate the sale closing process, including closing opportunities in the ERP application, creating post sale tickets and billing arrangements, checking credit worthiness for terms, coordinating the preparation and execution of contracts, and tracking order status; Assist the project manager with the onboarding process including coordinating appointments and preparing meeting materials; Perform post-sale account management and generate additional sales based on client needs; Perform contract management including renewals, updates/adds/changes, and cancellations; Manage renewal tracking tools from vendors and distributors and complete sales of renewal licenses; Maintain knowledge of product availability and changes and update the product list.

JR GENERAL BUILDERS, INC., Brooklyn, NY

Administrative Assistant (1985 – 1991)

Performed secretarial duties; managed payroll including timesheets and check distribution. Prepared Bid Packages; prepared City/State correspondence.

•Successfully managed implementation of computerized office, file and tracking system

•Registered business with City’s Automated Bid Process resulting in timely bid submission

References Available Upon Request

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