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Travis Neff - Scrum Master/Business Analyst/Product Owner

Mesa, Arizona, United States
August 31, 2017

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Professional Summary

Travis Neff is a certified Scrum Master with over 9 years acting as a scrum master running 2 teams and 1 Kanban team. He has over 20 years of experience in IT and has worked with backlog creation, grooming, story pointing and sprints.

Technical Skills

Project Methodologies: Agile/SCRUM, SAFe, Waterfall, Hybrid & ITIL methodologies

Project Fundamentals: Scrum Ceremonies, Project Management, Business Analysis, Release Management, Process Development, Product Owner, Develop Business Standards, Project Scheduling, Budget Analysis, Staff Training and Management, Technical Writing, QA Testing, Infrastructure Management

Development Tools and Methods: Team Foundation Server, Jira, Microsoft Dynamics CRM, Microsoft Office Suite, Azure cloud services, Microsoft SQL Server, Data Warehousing /Business Intelligence, GIT, Microsoft Biztalk, IVR Platform Development, Development In DB, Web & App services in SQL, .NET, Java, RedHat/Linux and Mobile Development; Development methods such as J-SON, Angular, Bootstrap & Microservices, New platform development as well as integrating services to 3rd party software

Professional Experience

Scrum Master

Total Transit June 2012 - Present

Help transition the company from a small 3 developer support group to a full-blown development shop with 17 staff members broken into 2 scrum teams as well as one Kanban team.

Define and implement projects based on business goals and objectives.

Backlog creation, grooming and decomposing epic stories into smaller stories so that stories are independent, negotiable, valuable, can be estimated, small and testable

Work with product owners to prioritize backlog items for upcoming sprints

Story pointing estimations with team

Sprint planning sessions, daily stand up and sprint retrospectives

Remove blocks and impediments that prevent the team from achieving sprint goals. Protect the team from outside distractions

Track and report velocity, feature development and other key metrics

Sprint demonstrations to key stakeholders and product owners and ensure that the team remains transparent

Manage sprint artifacts and release management and execution

Empower the development teams to be fast paced and self-organized

Transform business culture to use and embrace agile as a framework to achieve business goals.

Business analyst duties such as interviewing business units and user story writing

Define and execute test cases as needed

Senior Business Analyst/Scrum Master

Xerox Sep 2008 - June 2012

Work in partnership with project teams to deliver project objectives using Agile/SCRUM, SAFe and XP practices to plan, estimate and manage their work.

Ensure that SCRUM values and practices such as self-empowerment, dedicated resources, and self-managing were in place.

Organize and facilitate SCRUM meetings. Lead retrospectives, daily standups and demonstrations.

Help the Team to stay focused on current sprint by removing blocks and encourage the team to discuss learn from its experiences

Provide record keeping for Burndown and other key sprint artifacts.

Empower and encourage the team to become high performing by eliminating waste and fostering an environment of continuous improvement.

Leverage technical and functional knowledge to remove roadblocks within the standing team and identify technical risks

Communicate transparently with other scrum teams, management and stakeholders

Implement the use of TDD and the move to newer technology that would better use that strategy.

Define the business requirements, generated stories, and ensured that existing documentation was updated per business standards.

Develop business and functional specifications against which computer programs can be coded, tested, debugged and documented.

Utilize Excel for traceability and reporting functions.

Prepare test plans, conducted tests, and confirm results.

Bank of America Oct 2005 – Sep 2008

Senior Hardware Project Analyst (Feb 2007 – Sep 2008)

Perform detail level and root cause analysis of branch infrastructure issues throughout the company using various technologies and applications. Analysis of servers, workstations, LAN equipment, WAN performance and associated mission critical applications are researched with recommendations made to senior management for improvements required to meet minimum company standards and performance levels.

Project Coordinator (Oct 2005 – Feb 2007)

Responsible for initial branch hardware analysis for the creation of budget needs, working with vendors and internal procurement departments for the order placement of hardware needs and scheduling the delivery of the equipment to co-inside with other schedule variables

Utilize MS Project for project tracking. Create milestones and objectives for the project. Defined tasks and responsibilities for project team members and assigned tasks to the engineers.

Create financial reporting and analysis reports on a weekly basis for senior management.

Develop the reporting structure for internal SharePoint site of project status and health. Compile project reports and fiscal presentation materials for senior management for the closeout of the project.

Associate Network Planner/Administrator / IT Area Manager

CH2M HILL, Inc May 1996 – Jul 2005

Business Analyst for a City of Phoenix Water Department project, empowering water technicians to plan, log and report activities via ruggedized mobile devices.

Team member responsible for testing and debugging various software applications including SQL server administration.

IT Site/Area Manager for the Tempe, Albuquerque, El Paso and Salt Lake City offices with over 180 users and the direct manager of two employees.

Manage the budget for the equipment and software.

Provide LAN/WAN administration skills in the southwest region for LAN/WAN hardware, software configuration, coordination of LAN wiring build outs and retrofitting of offices.

Exchange administrator for the southwest region, ensuring proper configuration of resources, groups and user accounts to align with corporate directives.

Perform the installation and configuration of server racks, servers, UPS equipment, backup peripherals, LAN cabling, and workstations.

Administer Windows NT and Novell servers. Supported and administrated the software packages; CAD, GIS, Exchange Server and Backup Exec.

Windows 95 Support Engineer

Digital Equipment Corp. Jul 1995 – Mar 1996

Provide warranty support for the Windows 95 OS product on a support contract through Microsoft.


Scrum Master Training and Certification, SQE

PMP/PMBOK Training 2013

ITIL Training – Bank of America

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