Regina Chacon-Lewis
Billing, International Billing, A/R, Collections Administrator
Professional Summary
Highly creative, enthusiastic, Accounts Receivable, Billing Coordinator with twelve years of experience in accounting and finance. Looking to further my expertise learning A/P. Experienced using Oracle and Oracle Discoverer for billing and collections. Experienced in auditing and collections for corporate accounts. Highly skilled in troubleshooting all accounting issues with speed and efficiency; organized and highly detail oriented. Work well under deadlines and produce accurate invoices to avoid any discrepancies. It is my goal to further my education in the Accounting and Finance field.
Skills
Expertise in invoice and payment transactions both localized and international.
Exceptional organization and attention detailed.
Expertise in invoice and payment transactions
Oracle and Oracle Discoverer.
Account reconciliation and Accounting procedures
Strong in MS Word, Excel and Outlook Express.
Invoice coding familiarity
Cash applications
Analytical reasoning
Mas 90 and 200, LBS, Citrix, FIPS, GEDI and GEDI Reservations
Multi-tasking and troubleshooting
Salesforce and AMS.
Type 60 words per minute
10 Key
I will explain any gaps in employment upon face to face interview.
Professional Experience
HealthSmart – Centennial, CO 5/2013 to 12/2014
Supervisor Accounts Receivable/Billing
Successfully implemented new clients from our previous billing system Mas 90 to Oracle.
Facilitated successful internal audits of the outgoing invoices.
Monitored payments due from clients and promptly contacted clients with past due payments.
Reconciled clients’ statements and handled payment complaints or discrepancies.
Supervised invoice processing, account receivables, credit memos and payment transactions.
Worked with the more sensitive accounts to ensure accuracy.
Hired and trained new employees.
Correspondence with up to 50 emails a day.
Level 3 Communications – Broomfield, CO 09/2012 to 05/2013
Billing Systems Analyst
Auditing carrier rates to match the listed rates on the client contracts.
Created an employee manual for a secondary billing system.
Posted receipts to appropriate general ledger accounts for millions of dollars in payments with precision.
Researched and resolved accounts payable discrepancies, issued credits, write offs.
Collected on past due accounts.
Intercall Inc. – Highlands Ranch, CO 02/2009 to 07/2010
International Billing
Billing for 9 countries twice a month.
These countries produced around 5,000 invoices for the 14th billing cycle and 10,000 for the end of month cycle.
Pulled numerous reports in preparation of each billing cycle.
Facilitated successful internal audits of calls within a separate platform and manually fix errors.
Monitor and respond to 50+ emails.
Worked under strict deadlines to ensure accuracy and send out invoices within 6 business days.
Southwind Financial – Denver, CO 02/2008 to 12/2008
Collections/Billing Coordinator
Run weekly reports to ensure accurate invoices.
Pull all requests for Foreclosures, Bankruptcies, Evictions, Holds, Deed in Lieu's, City Liens and HOA's.
Processing up to 200 email requests a day and prioritize accordingly.
Education
Community College of Denver 2003 – prerequisite courses towards PhD.
Emily Griffith Opportunity School 1995 - GED
Professional References:
Dina Hollingsworth – Ancillary Finance Manager– HealthSmart
Melissa Kellow- Billing Systems Analyst Manager – Level 3 Communications
Stephanie Nielsen – International Billing Manager – Intercall Inc.
Shaun Marshall – Collections/Billing Coordinator Supervisor – Southwind Financial
Personal References:
JP Williams – 720-***-****
Suzanne Williams – 303-***-****
Nancy Slyter – 303-***-****
Kala Gutierrez – 720-***-****