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Engineer Quality Assurance

Amherst, New Hampshire, 03031, United States
August 31, 2017

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Marcos B. Curcio

Amherst, NH ***** 603-***-****

Senior Software Quality Assurance Engineer

Manual & Automation Testing Quality Assurance & Control Test Case Development & Execution

Accomplished, versatile Senior Software Quality Assurance Engineer with a stellar career history driving organizational success through the strategic management and support of complex operations on behalf of high profile, global technology entities. Highly adept in the Software Development Life Cycle (SDLC), performance/functionality testing, and technical troubleshooting. Particular expertise in the telecommunications space. Repeated success identifying and addressing subpar operations; developing and executing robust action plans to optimize software performance, mitigate risks, and ensure quality. Exemplary leadership and communication skills and excels in demanding, fast-paced environments.

Solutions Development

Technical Team Development

Strategic Planning & Analysis

Technical Troubleshooting

Risk Management & Mitigation

Root Cause Analysis

Equipment / Systems Maintenance

Regression Testing

Team Leadership

Cross-Team Collaboration

Stakeholder Communication

Problem Resolution


ORACLE, Bedford, MA 2015 – Present

QA Analyst IV

Hold full accountability for leading complex efforts improve a broad spectrum of automated test suites used to to assess newly developed products.

Employ root cause analysis expertise to identify, isolate, and remediate issues/bugs during regression test runs.

Foster and cultivate open and collaborative lines of communication between technical team members to develop appropriate solutions to identified issues.

Draft, develop, and utilize automated test cases to address reported bugs; modifying existing test suites as needed.

Developed and executed automated test cases using Tcl and Oracle Linux 7 OS environment.

HARRIS CORPORATION, Chelmsford, MA 2013 – 2014

Software Quality Engineer IV

Develop and implement comprehensive test plans for radio communication systems; utilizing P25 standards for testing.

ACME PACKET/ORACLE, Bedford, MA 2008 – 2013

QA Analyst IV

Focused efforts on the testing and automation of SIP and H248 signaling protocols on the next generation VoIP network Session Border Controller. Verified networking protocols such as TCP/IP, UDP, RTP, SNMP, DNS.

Trained and mentored novice/new hire Engineers.

Reviewed and modified test plans and automation scripts for accuracy and appropriateness.

Continuously researched and recommended automation solutions based on clients’ unique needs/concerns.

Served as Subject Matter Expert (SME) with respect to test automation.

Employed expert troubleshooting skills to resolve complex issues where other team members fell short.

NOKIA SIEMENS NETWORKS, Chelmsford, MA 2000 – 2008

Systems Engineer / Sr. SQA

Core member of the systems integration test team; tasked with planning and conducting thorough tests on Next-Gen Media Gateway VoIP products.

Proactively traveled to and provided on-site support in Germany and Brazil to resolve problems throughout test cycles.

Performed root cause analysis to identify and address issues during system installation and evaluation.

Collaborated with Software and Hardware Developers during the design of the ATCA Media Gateway and the hiG1100 Mid Range Gateway to remediate potential test concerns before they arose.

Employed expertise to provide strategic recommendation for purchasing vital VoIP test equipment.

Assisted team members in designing and provisioning test beds; demonstrating aptitude in CLI, procomm, and Perl scripts for test bed provisioning and automation.


Sr. Software QA Engineer

Led a cross-functional technical team in the necessary testing for Spectrum Management Software.

Successfully tested 5 major features of Spectrum including Alarm Notifier, Spectrum Alarm Notification Manager (SANM), Report Generator, NetWide Applications, and Command Line Interface (CLI); effectively assessing and addressing functionality and remediating issues.

Oversaw and managed a team of coop students.

Coordinated efforts with the Lab Manager on network maintenance and in installing the new Unix and NT operating systems.

Additional professional experience as a Senior Project Engineer (R&D) at Raytheon, Software Quality Assurance Engineer (R&D) at Cabletron Systems, & Senior Hardware Quality Assurance Engineer at Raytheon


Bachelor of Science in Electrical Engineering, University of Massachusetts at Lowell, Lowell, MA


Scripting Languages:

Tcl, C, procomm, XML, Perl

Networking Protocols:


Test Platforms:

Oracle x5-2 server with Oracle Linux 7 OS

Experience with:

HP Quality Center, Jira bug reporting, Agile

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