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Staff Nurse Customer Service

Location:
Bengaluru, Karnataka, India
Posted:
August 31, 2017

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NEETHU SHAJI P

MOBILE -****-897*******/974*******

EMAIL :ac13cu@r.postjobfree.com

PROFESSIONAL OBJECTIVE

To seek a suitable challenging position offering responsibility, challenge, and rewarding experiences and at the same time maintaining a high standard of performance and nursing ethics.

PERSONAL ATTRIBUTES

Interacting with patients on a personal level providing exemplary customer service.

Building a rapport with patients which encourages trust and confidence.

Enthusiastic, versatile, problem solver, juggles multiple tasks, responding creatively and quickly with conventional or unconventional solution.

Plans, supervises and evaluates the nursing care of each patient. Prioritizes patients needs delegates appropriate aspects of nursing care to other nursing personnel in accordance with the hospitals policy and procedure.

Document the nursing process [assessments, planning, intervention and evaluation] for each patient.

Utilizes standard and specialized equipment [appropriate to clinical area] according to nursing scope of practice and hospital practice.

Co-operates with the medical and technical staff to ensure high quality patient care.

Teaches patients and family about health maintenance and illness prevention.

CAREER PROGRESSION

WORK EXPERIENCE (LIST OF EXPERIENCE BEGINNING WITH MOST RECENT)

Employment 1

Position :

Staff Nurse

Duration (From-To):

07/31/2016 onwards

Company/Hospital:

King Fahad Hospital ( JCI and CBAHI Accredited Hospital )

Address :

Hofuf, Saudi Arabia.

Description:

Bed Capacity: 502

Department :

NICU and PICU

Patient Census per day:

8

Employment 2

Position :

Staff nurse

Duration (From-To):

05/02/2014-06/14/2016

Company/Hospital:

Columbia Asia Hospital Private Ltd

Address :

White field, Bangalore, India.

Description:

Bed Capacity:147

Department :

NICU

Patient Census per day:

13

Employment 3

Position :

Staff nurse

Duration (From-To):

10/19/2012-10/23/2013

Company/Hospital:

EMS Memorial Co-operative hospital and research center.

Address :

Perintalmanna, Kerala, India.

Description:

Bed Capacity:500

Department :

NICU

Patient Census per day:

21

ACADEMIC CREDENTIALS

EDUCATION & QUALIFICATION

Education Level

Course

School / University

Year Graduated

(From-To) mm/dd/year

Graduate

B.Sc. nursing

Brite College of Nursing, Rajiv Gandhi University, Bangalore, India.

08/15/2012

DUTIES AND RESPONSIBILITY

NICU

Takes the nursing history, summarizes data, and states nursing diagnoses/ new-born care needs.

Observes and records sings, symptoms, and behaviours, including the physiological status of new-born; reports assessment changes, to the concerned authority.

Follows policy and delivers designated nursing inventions to assign new-born that are consistent with the stated medical plan of care.

Performs admission, discharge and transfer procedures, and assists others with new-born activities and care.

Executes physician’s orders for all assigned; new-born safely and property administers medications and treatments.

To be responsible for collection of specimens when ordered, ensuring correct labelling.

To be responsible for preparing assigned new-borns for programmed medical procedures.

To participate in specialist’s rounds and assist by giving relevant information as regards to nursing observations made on the residents.

To supervise the cleanliness of assigned area or the ward.

Carry out routine check at each handover that all equipment’s are in working order.

To ensure that all times used for residents inclusive of medications, surgical supplies are duly recorded and charged.

To carry out inventory on surgical items and equipment for each week.

Maintain residents safely by taking preventive measures against accidents.

Accurately records and reports incidents.

Cares for infants transitioning to extra uterine life.

Provide age and culturally appropriate care to new-borns.

Consult and coordinate with health care team members to assess, plan, implement and evaluate new-borns care plans.

Provide nutritional assessment & specialized feedings

Change dressings, inserts catheters, starts IVs

Provide arterial & intravenous therapy

Monitor and adjusts specialized equipment used on new-borns, such as incubators and ventilators or phototherapy.

Prepare and administer and record prescribed medications. Report adverse reactions medications or treatments.

Monitor vital signs and initiates corrective action whenever the new-borns displays adverse symptomatology, communicates patient’s conditions to care team

Assist treating physician during examination, treatment and procedures, which can include life-savings situations

Instruct and educate family

Participate in discharge planning

Record all care information concisely, accurately and completely, in a timely manner

Confidence while doing procedure

Special care and concern for all infants observing all safety precautions

PICU

Assumes responsibilities as delegated by the Head Nurses.

Providers total patient care as assigned.

Provision of Holistic Care which considers.

The psychological, environmental and spiritual needs of a patient, as well as the Physician so that patient are treated as “Whole human beings”.

The impact of the illness on patient’s quality of life is evaluated as well.

Assess the nursing needs of the patient, prepares a plan of nursing care and implements appropriate nursing intervention.

Take on numerous roles throughout the eight-hours shift, and that includes but/NOT limited to:

Help bath patient if needed and assist in patient’s ADL (Activities of Daily Living) like personal hygiene.

Help with “hand-on-task” (bathroom, bedding, bed pans, etc.)

Rounds with Physician

Review chats for new orders

Help to “Pass trays” (e.g. deliver lunch trays to patients)

Patients teaching

Coordinating patient services

Help the porters transport patient to various part of the hospital

Getting drink of patients who ask for them

Evaluate the outcome of care and updates the Nursing Care Plans as needed.

Exercise professional skill and judgment in establishing priorities for implementation of care.

Maintain good communication channels with Health Care Team and participates in shift endorsement.

Ensure comfort and safeties of patients at all times and develop therapeutic communication skills with patients and their families.

Provides “Clean surrounding” with fresh air and light improve the quality of care (based on Florence Nightingale Advocacy for Nursing as Profession).

Contributes to development, implementation evaluation of unit activities.

Recognizes educational need of self and keeps up to date with the current trends by participating in:

Ongoing Nursing Quality Assessment and Improvement Program

Continuing Nursing Education and In-service training program

Infection control program

Follows all Hospital related Policies and Procedures.

Respect Confidential information obtained in the course of duty.

Performs other related duties as assigned.

Assist patient learning needs and educate the patient family.

PERSONAL DATA

Nationality : Indian

Date of birth : 20-05-1990

Marital status : Married

Language known : English, Malayalam, Kannada, Hindi,Arabic.

Skype ID : Neethushaji.palakkal

Qatar Prometry : Passed

Saudi Prometry : Passed

Permanent address : Neethu Shaji P

W/O Kanakaraja U. Chembu Village,

Balambi Post, Madikeri TQ Kodagu Dist., PIN -574234

Current address : Neethu Shaji P

King Fahad Hospital, Al hofuf

Saudi Arabia.



Contact this candidate