Emma Wright

**** ******** ** #***

Clarkston GA *0021

678-***-****

ac139w@r.postjobfree.com

Objective: I am a highly motivated individual with strong communications skills written/verbal looking for a growing company to utilize my skills and abilities.

Experience: Greenwood Services Roswell GA

Credit And Collection Manager 01/2017 to 07/2017

Directed the activities of workers engaged in conducting credit investigations and collecting delinquent accounts.

Assigned responsibility for investigation of fraud cases and possible legal action.

Responsible for the collection of worthless checks and delinquent bills.

Reviewed collection reports to ascertain status of collections-and-balances outstanding.

Supervised 10 employees, scheduled work hours, resolved conflicts, determined salaries.

Audited delinquent accounts considered to be uncollectable.

Submitted delinquent accounts to attorney or outside agency for collection.

Empire Solutions Norcross GA

Collector 01/2016 to 11/2016

Responsible for the collection of worthless checks and delinquent bills.

Skiptraced when necessary.

Arranged for debt repayment and established repayment schedules, based on customers' financial situations.

Nations Recovery Center Atlanta GA

Collector 03/2012 to 10/2015

Notified consumer of outstanding debt.

Advised consumer of legal ramifications.

Requested suit file

Skiptraced when necessary.

Arranged for debt repayment and established repayment schedules, based on customers' financial situations.

.

Mann Bracken Smyrna GA

Supervisor 05/2007 to 01/2012

Arranged for debt repayment and established repayment schedules, based on customers' financial situations.

Trained and managed 10 collectors and achieved significant improvements in their productivity.

Located and monitored overdue accounts, using computers and a variety of automated systems. .

Requested suit filed and follow thru with garnishment.

Trained and managed 10 collectors and achieved significant improvements in their productivity.

Assigned responsibility for investigation of fraud cases and possible legal action.

Trauner, Cohen & Thomas Atlanta

Collector 06/2003 to 04/2007

Performed various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.

Negotiated credit extensions when necessary.

Received payments and posted amounts paid to customer accounts.

Arranged for debt repayment and established repayment schedules, based on customers' financial situations.

Submitted delinquent accounts to attorney or outside agency for collection.

Education: Softword Services Atlanta GA

Certificate 1996

Trainco Business Institute Chicago IL

Certificate 1989

References: Available upon request

Yvette Brown Nations Recovery Center

Manager 678-***-****

Joseph Wingfield Trauner,Cohen & Thomas

Manager 770-***-****

Janice Mobley Empire Solutions

Co-worker 404-***-****

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