Paralegal, Legal Assistance, customer service, insurance

Betty Mitchell

Assistant Underwriter - Liberty Mutual Insurance Company National Bond Center

Indianapolis, IN 46216 ac136t@r.postjobfree.com - 317-***-****

My goal is to secure a permanent position with a stable company that will satisfy my passion

for on-going learning, a company that invests in its employees, offering ongoing opportunity for both personal and professional growth.

Authorized to work in the US for any employer

WORK EXPERIENCE

Assistant Underwriter

Liberty Mutual Insurance Company National Bond Center - May 2014 to Present

My responsibilities included ongoing contact with agents and principals, processing new business, cancellations, quoting policy pricing, adding bond coverage, calculating premiums, reviewing and revising bond documents, maintaining and storing documents, moving customers to new agents upon request, and maintaining compliance reports daily. Assistant to 1-2 underwriters and responsible for learning and retaining knowledge about new products, policies, and procedures.

Assistant Coordinator

NCAA Enforcement - June 2013 to February 2014

Responsibilities included supporting investigators in transcribing, styling investigative summaries and notes according to NCAA standards. I was also responsible for transcribing and proofing investigative interviews, naming and uploading documents, checking violation reports, preparing and emailing violation letters to membership colleges, database entries, preparing and styling correspondence, communicating with college staff regarding violations, searching college Websites for staff and conference members, providing support wherever needed.

Legal Assistant-Temporary

Cohen, Garelick, & Glazier, LLC - August 2012 to November 2012

Responsibilities included supporting one attorney in a high volume capacity researching, drafting and preparing

various court pleadings and documents such as affidavits, letters, and other legal documents. Frequent interaction with court personnel, maintaining court and personal calendars, opening files and closing files, responsible for keeping track of documents through department secretaries, responsible for timely delivery of documents via inter-office courier or outside courier, and various other office duties.

Administrative Assistant to Deputy Chief Counsel

Indiana University Health - July 2010 to June 2012

Responsibilities included supporting three attorneys, time-keeping, accounting/bill payment, monitoring and tracking lost payments, reviewing and finalizing excel reports within the office and with outside counsel, maintaining and updating filing system, setting up work stations for new employees and interns with security and IT departments, maintaining calendars, arranging for travel and seminars, editing documents, act as liaison with various internal departments as well as with outside personnel and agencies, responsible for researching and

keeping track of the progress of documents through department secretaries, responsible for timely delivery of documents via inter-office courier or outside courier, meeting scheduling, room reservation for meetings, maintaining close relationship with clients and attorneys within and outside the company, maintaining community copier, ordering copy supplies, kitchen supplies, office supplies, problem solving, coaching, event planning and team relationship building for 6 departments, and offering support where ever needed.

Paralegal/Office Manager

Law Office of Fred D. Scott - January 2007 to May 2009

Responsibilities included maintaining a one-attorney- one-secretary office. I opened and closed all files, prepared deeds and wills, prepared and filed estate settlement documents with the court, prepared and delivered trust binders, met and consulted with clients regarding their bankruptcy filing and reaffirming of debt, prepared and filed bankruptcies, prepared and answered discovery, drafted correspondence and other legal documents to include motions, affidavits and orders, invoiced clients, ordered and stocked supplies. Other duties and responsibilities included interacting heavily with outside counsel and court regarding legal matters, prepared tax forms such as 2848 and POA-1, and application for tax identification numbers. Responsible for keeping calendars updated, scheduling appointments and meetings, screening and answering calls.

Legal Assistant

Kopka Pinkus Dolin & Eads, P.C - August 2004 to January 2007

Legal Assistant for an insurance defense law firm. I was responsible for scheduling and setting up for depositions. I interacted heavily with clients, insurance companies, and the courts regarding cases. I acted as a liaison with various internal departments as well as with outside agencies, keeping track of the progress of documents through inter-office secretaries and other law firm personnel, ordered transcripts from reporting services, and fulfilled requests from outside counsel and others. Heavy document production such as drafting various court pleadings, notices, correspondence and preparation of legal documents such as Appearances, Answers, Discovery, Motions, and Non-Party Request for Production of Documents. I summarized and served medical records, prepared legal notices and orders for filing with the court. I edited and formatted discovery and prepared jury instructions. I transcribed tapes, prepared file opening requests, opened files. I scheduled IMEs and expert witness depositions. I was responsible for diary/calendar updates. I supported two (2) attorneys and one paralegal.

Paralegal

Hehner & Douglass - Indianapolis, IN - February 2002 to August 2004

Paralegal for an insurance defense law firm. Drafting various court pleadings and preparing legal documents such as Appearances, Motions, and Orders. Also drafting and responding to discovery. Scheduling depositions, mediations, IMEs. Timekeeping (billing), calendaring and other paralegal duties. Heavy telephone contact with clients, insurance companies, medical personnel, and the courts regarding cases. Acted as liaison with various internal departments as well as with outside agencies, keeping track of the progress of documents through inter- office secretaries and other law firm personnel, order transcripts from reporting services, and fulfill requests from outside counsel and others. Responsible for working for two (2) associates.

EDUCATION

Associate of Applied Science in Paralegal Studies and Fine Arts. I am Currently attending the University of Indianapolis.

SKILLS

BANKRUPTCY (2 years), COLLECTIONS (Less than 1 year), LITIGATION (10 plus years) CORPORATE LAW (Less than 1 year), CREDIT (Less than 1 year), CUSTOMER SERVICE IN A CALL CENTER ENVIRONMENT (8 years)

I am proficient in Microsoft Office Products to include Outlook and other software related to positions I have held.

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