Debra N. Salters
**** ******** *****, ******* ****, GA 30337
ac12x4@r.postjobfree.com
Ph: 678-***-****
Skills
• Active Learning Service Orientation
• Customer Service Time Management
Experience
Import Logistics Coordinatior Aug
2015-Current
BDP International Atlanta, GA
• Process ISF
• Process Break Bulk
• Track and Trace
• Approve carrier charges (Vanguard/Shipco)
• Process customer invoices,
• Ensure all documents are in Data Management System
• CSSV for seven accounts
Import Logistics Coordinator Aug 2010-Jun 2015
Hellmann Worldwide Logistics Atlanta, GA
• Process ISF, manage arrival notice in-box, create import files from EDI.
• Print documents and match to files
• Confirm ETA/ETD with steam ship lines
• Approve carrier charges
• Updated tracking system for reporting
• Confirm Pod's
• Process customer invoices, manage dispute portal
• Filing, scanning (internal/external documents
• Other duties as assigned by manager
Logistics Coordinator/Customer Service Rep, Nov 2004-Jan 2010
Americold Logistics Atlanta,GA
• Assess carriers and determine the best solution to route order, to maximum service standards and margins when
required
• Managed and review new customer orders/requests and manual data entry when required
• Coordinate with shppers customer service reprenstiatives on exceptions, rust order and order changes
• Manage carrier performance to maintain a mimimum of 95% on-time delivery
• Set delivery appointments
• Researching, data entry, process accessorial request
• Maintain on-going communication wih shipping facilities and carriers to ensure proper execution
• Escalate issure to mamagement as approprieate
• Perform other duties as requested
Import Logistics Coordinator Aug 2010-Jun 2015
Hellmann Worldwide Logistics Atlanta, GA
• Process ISF, manage arrival notice in-box, create import files from EDI
• Print documents and match to files
• Confirm ETA/ETD
• Pay Ocean Freight
• Update tracking system for reporting
• Confirm Pod's
• Process customer invoices, manage dispute portal
• Other duties as assigned by manger
Education
Business Office Specialist
Atlanta Technical College Atlanta, GA