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Customer Service Sales

Alexandria, Virginia, United States
August 29, 2017

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Danyal Babar

■ Alexandria, VA *****703-***-**** ■


Upcoming George Mason University graduate with a diverse skillset in management, problem solving and leading special assignments. Seeking opportunities to leverage a project and resource management skillset in a management related role or in a technological role. PROFESSIONAL EXPERIENCE:

Law Offices of Niel Nappo and Vincent Nappo Washington, DC Intern 2017 – Present

Attend calls and write down case notes.

Make calls to clients and other lawyers.

Ensure technical operations are running smoothly.

Design website and maintain social media accounts.

Solve daily operational issues.

Report final results to Mr. Nappo and resolve any discrepancies. ABC Services of Maryland Silver Spring, MD

Valet Team Leader 2015 – Present

Train and manage a team of 4-8 reliable valets at various event locations.

Assign all activities and tasks necessary to achieve the objectives of each location.

Ensure prompt service to clients once they return and ensure valets bring cars back quickly and efficiently.

Solve daily operational issues.

Valet cars during peak times as needed.

Report final results to event organizer and resolve any discrepancies. Kashmir World Foundation Great Falls, VA

Project Coordinator (Summer Internship) 2015

Delegated projects to team members and followed up consistently for progress.

Assisted with projects that required extra labor hours to produce.

Managed key tasks in support of day to day operations of a non-profit.

In-charge of partnership agreements with various vendors (e.g. Microsoft).

Overall event management and coordination between clients, vendors, and staff to ensure success of each event.

Hess/Speedway Annandale, VA

Shift Manager 2013 – 2015

Consistently provided a high level of customer service.

Stocked merchandise in an efficient manner.

Performed all purchasing and inventory duties for convenience store.

Trained new employees on all aspect of the sales position.

Handled all sales transactions, prepared sales reports daily and bank deposits.

Successfully completed gasoline safety training. Meet Eat and Indulge Shirlington, VA

Cashier 2012 – 2013

Highly skilled at guiding customers through the decision making process such as understanding menu items, payment methods, and offering recommendations.

Ensured proper food presentation and storage, assisted with clean-up.

Inquired about guest experience and resolved any issues. EDUCATION:

Fairfax, VA

George Mason University 2014 – 2017

Bachelor of Science in Business Management


CERTIPORT- IC3 (Basics in computer hardware and software).

Proficient with Microsoft Office suite 2010, 2013, 2016.

Familiarity with Mac OS and Windows OS.

Excellent communication and interpersonal skills.

Quick learner, extremely goal-oriented, innovative and can easily adapt to new situations.

Fluent in Urdu and Hindi.

Works effectively as a team member, a leader, and independently.

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