Ashlee R. Smothers
Winter Haven, FL 33881
ac12mq@r.postjobfree.com
Professional Summary
Diligent, organized, and resourceful in facilitating project flow and internal departmental communication while managing multiple tasks. Looking to offer strong educational background in Business Administration and ability to work well with people in order to enhance customer satisfaction and experience.
Education
San Joaquin Valley College – Lancaster, CA Degree Completion: Nov 2014
Associate in Science Degree in Business Administration
Perfect Attendance SJVC (October, 2013)
Certifications & Achievements
Microsoft Office Specialist: Word & Excel
Proficient in Microsoft Access & PowerPoint
Ability to type 46 WPM
Senior Awards – Expository Reading and Writing
CIF Southern Section Championships – Lady’s Golf
Archery Shooters Association – Women’s Hunter **Current **
Work Experience
ABL Technology – Dundee, FL June 2016 - Current
Office Manager
Provide excellent customer service, answer phones, coordinate shipping and payment from customers, maintain a clean work environment, manage online parts store, organize and file necessary paperwork for future references, keep sites maintained, keep listings current and accurate. Coordinate and discuss with many clients and prospective clients.
Coordinate shipping via third party and in house. Assure that all parties are being effectively communicated to with any changes and or updates. Assign and be sure dispatch is up to date on all service needs.
Logistics Experience: coordinating and discussing shipping arrangements and details.
Evaluate each call that comes in and direct to specific sales rep.
Maintain database and maintain parts store and upkeep inventory and equipment.
Wal-Mart – Warsaw, MO & Winter Haven, FL Feb 2015 – June 2016
Inventory Control Specialist Associate
Utilizes handheld scanner to identify items needed on the sales floor and retrieves merchandise from inventory bins, occasionally utilizing a ladder or power equipment, such as a power jack or sky lift
Unloads merchandise from delivery trucks and places stock in the appropriate location such as the backroom and sales floor.
Communicates and responds effectively to Customer questions about merchandise.
Antelope Valley Hospital – Lancaster, CA Apr 2014 – Dec 2014
Human Resources Intern
Serves as the initial contact for the Human Resources Department greeting applicants, vendors and visitors while also responding to multiple phone extensions
Provide secretarial duties in accordance with specific instructions and established work procedures.
Macys – Palmdale, CA Aug 2013 – Dec 2014
Sales Associate in Cosmetics
Deliver friendly and professional customer service
Maintain an organized and clean environment
Open and close registers and make sure everything is in order for the day
Incorporate the MAGIC selling process to ensure customers they will have an affordable luxury, outstanding service, an attractive shopping environment, and a sense of compassion.
Northrop Grumman – Palmdale, CA Feb 2013 – May 2013
Administration Intern
Worked on the F-35 team as an administrative assistant
Prepared meetings and luncheons for 20 – 30 managerial staff
Coordinated with other Aerospace companies
Developed Word, Outlook, Excel, and PowerPoint Skills
Volunteer Experience
Lockheed Martin & Antelope Valley College – Community Liaison (August, 2011)
The Highlands Christian Fellowship – Children’s Ministries Leader (2009-2014)
Ridge Archers – Archery (Jan,2016-Current)