Brenda R. Kimbrough

**** ** ******** ****

Quincy, FL 32352

Phone: 850-***-****

Alt Phone: 850-***-****

Personal Statement

Retired Administrative Assistantlooking to re-enter the workforce. I would bring my excellent customer service skills along with my proficiency with Microsoft Office. I would be a punctual, dependable asset to your company.

Ability Summary

Answer telephones and direct calls to appropriate staff. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

Maintain medical records, technical library, or correspondence files. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Employment History

Member Relations Coordinator

09/2003 - 12/2015 Matrix Medical Network 8333 Bryan Dairy Rd # 100, Seminole, FL

Sent out annual dues notices and follows up when payments are in arrears. Maintained records of dues payment status of each member and affiliate. Built relationships with members & affiliates.

Received and processed emails to the CCIH informational address. Corresponded with inquirers & applicants, guiding them through the intake process. Telephone Sales Rep

08/2012 - 09/2013 Mortgage Investors Corp 6120 Central Ave, St Petersburg, FL Delivered prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation. Contacted businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.

Explained products or services and prices, and answered questions from customers. Obtained customer information such as name, address, and payment method, and entered orders into computers.

Recorded names, addresses, purchases, and reactions of prospects contacted. Medical Staff Coordinator

08/2010 - 01/2011 Community Health Centers of

Pinellas

St. Petersburg, FL

Used computers for various applications, such as database management or word processing. Answered telephones and gave information to callers, took messages, or transfered calls to appropriate individuals.

Created, maintained, and entered information into databases. Set up and managed paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. Operated office equipment, such as fax machines, copiers, or phone systems and arranged for repairs when equipment malfunctions.

Administrative Assistant

09/2004 - 08/2010 Suncoast Hospice Clearwater, FL

Maintained hospital privileges for department Clinicians. Developed Power point presentations

Handled routine correspondence

Took meeting minutes

Maintained supplies

Education and Training

Completion Date Issuing

Institution

Location Qualification Course of Study

06/12/1995 Tampa

College

FL 1 Year of College or a Technical or

Vocational School

Accounting

05/01/1972 St. Pete

College

FL 1 Year of College or a Technical or

Vocational School

Business

Administration

Honors & Activities

YMCA Homeless Shelter volunteer

Operation PAR's Beta Prevention Program volunteer

American Cancer Society's Making Strides Against Breast Cancer team leader Suncoast Hospice Fashion Show

Suncoast Hospice Bereavement Support volunteer

Suncoast Hospice Caring Clowns

Additional Information