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Customer Service Marketing

Anaheim, California, United States
August 29, 2017

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I am currently looking for a new opportunity in which will challenge and allow me to grow not only as an employee but as a person. If given the opportunity, I would love to explain in person how I can make a great addition to your team not only because of my previous experience but because of my attitude and drive. Most importantly I am determined to prove my worth and make a name for myself in this industry if given the opportunity.


• Self-motivated and driven to succeed in all aspects of professional relationships.

• Outgoing and friendly when interacting with customers and coworkers.

• Flexible and able to adapt to changing situations.

• Loyal and dedicated employee who seeks to continue to learn and grow.

• Detailed and task oriented to ensure all needs are met. EDUCATION

California State University Fullerton May 2016

• Bachelors Degree of Communications with an emphasis in Advertising

• Graduated Lambda Pi Eta Honor Society

Orange Coast College May 2014

• Graduated with Associates of the Arts

• Entry-Level Marketing Certificate


Mortgage Advisor Assistant – Commerce Home Mortgage May 2017- Current Contract Position

• Schedule and Management of appointments and meeting calendar

• Oversee creation, ordering and delivering of all marketing materials

• Input client and manage client relation through CRM platform Account Coordinator – R2 Media May 2016- May 2017

• Creating, Trafficking and Reporting on monthly performance of digital ads

• Daily oversight and creation of social media campaigns for multiple car dealerships

• Creating dynamic advertisements to be place on multiple platforms with unique tracking URLS

• Creating reports to present to clients on individual media performance with recommendations Marketing Intern- NORTHWESTERN MUTUAL NEWPORT BEACH FEBRUARY 2016- MAY 2016

• Planning and organization of events in order to raise money for charity

• Creating customized marketing plans for each Financial Representative

• Maintaing and building social media presence

• Analyzing reports to identify key target market

Receptionist/ Business Office Assistant- STERLING BMW October 2013 – December 2015

• Customer service skills.

• Able to multi-task between different job task

• Inputting accounting in order to process inventory

• Importance of following up to ensure tasks are completed

• Organizing and filing paperwork

Marketing Director Assistant- ACADEMY MORTGAGE October 2012 – September 2013

• Maintained customer service relationships

• Created marketing flyers

• Following up on tasks until completion and the importance of meeting deadlines

• Interacted and answered questions of potential clients, informed clients of services offered while following up on tasks


Irvine, CA 714-***-**** Real Estate Broker Assistant- IMAX PREMIER REAL ESTATE February 2011 – September 2012

• Learned accounting and organizational skills

• Interacted with management to set goals for completion

• Filed and organized documents for each property

• Managed accounts payable


• Basic Spanish

• Type 82 words per minute

• Microsoft Office competent

• CSUF AD Club

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