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Customer Service Administrative Assistant

New York, New York, 10029, United States
August 29, 2017

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Lisette Rodriguez

**** ********* ****** #***

New York, NY 10029

Home 212-***-**** Cell 917-***-****


Gotham Bar and Grill Restaurant NewYork, NY 11/02 - Present


Duties consist of answering heavy call volume and handling multiple phone lines.

Booking reservations on Open Tables and following up with clients on the phone and by email.

Customer service, website orders, shipping and receiving.

Clerical duties such as faxing, filing, responding and emailing guest.

Updating data in the computer system.

Rouge Tomate Restaurant New York, NY 12/09 – 3/12 (Reservationist)

Answering phones, booking dinner and lunch reservations

Updating and printing dining room menus and private events menus

Handling customer receipts and gift card request.

Milos Restaurant New York, NY 7/99 - 9/01


Handle incoming and outgoing phone calls for reservations.

Making confirmation calls to the guest.

Maintained seating arraignments for cooperate lunches and dinners.

Manual data entry, filing, and faxing.

Familiarizing myself with V.I.P guest.

Metro Court Redevelopment New York, NY 12/97 - 12/98

(Administrative Assistant):

Responsible for processing rent payments.

Responsible for apartment inspections for new and current tenants.

Responsible for preparing and sending certification letters and renewing tenants leases.

Clerical duties are handling phone, faxing, inventory of office supplies, maintaining tenant folders, and ordering building supplies for the super.


High School Diploma


Microsoft Office Word, Excel, Adobe Illustrator, Outlook, FedEx, Mailchimp, UberRush

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