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Project Manager Customer Service

Miami Beach, Florida, United States
August 29, 2017

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Mahmoud Hamzeh

**** ** ***** **

North Miami Beach FL, ZIP 33162

Phone: 786-***-****



In short I am an accountant I have experience in a lot of market, I was work in Saudi Arabia and in Damascus, now I already study the first part from CPA (FAR-Financial reporting and accounting). I schedule my first exam in OCT-03-2017 Education

BBA: business and accounting

International University for since and Technology- (Damascus, Syria) 2007 to 2012 Experience

Retail seller and Accountant Stock

I-wireless Miami 05/2016 – Present

- Recommended merchandise to customers based on their needs and preferences.

- Wrote sales slips and sales contract.

- Greeted customers in a timely fashion while quickly determining their needs.

- Maintained knowledge of current sales and promotion, policies regarding payment and exchange and securities practices. Cost Controller and Payroll accountant

Advance Electronic Company (AEC) – Riyadh Saudi Arabia (07/2014 – 05/2016)

- Schedule all activities associated with assigned projects to produce a work breakdown structure, update as required, and report potential problems/problem areas.

- Enter and maintain project budgets/estimates in the system.

- Update and evaluate the accuracy of the project forecast by assessing actual cost incurred and physical progress achieved for all phases of project

- Assistant project manager in presentations/reports to the customer/company management.

- Consolidate data in the schedule and in project cost reports for project manager’s review and approval.

- Prepare and update, on a regular basis, project cash flow forecasts.

- Support Project Manager in contingency and change order management.

- In addition to working on projects salaries and checking them. Cost Accountant

Emad Bakeries – Jeddah Saudi Arabia (03/2012 – 05/2014)

- Data Collection

Construct data accumulation systems for a cost accounting system Create and review the controls needed for data accumulation and reporting systems Data Collection Inventory

Coordinate physical inventory counts and cycle counts Investigate cycle counting variances and resolve issues Update standard costs in the bill of materials

Customer service

QNB Bank – Damascus Syria (07/2008 – 02/2012)

- Respond to customer inquiries

- Research required information using available resources

- Handle and resolve customer complaints

- Provide customers with product and service information

- Enter customer information

- Identify and escalate priority issues

- Route calls to appropriate resource


Computer: Microsoft word, Excel, PowerPoint and Oracle Language: English and Arabic

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