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Customer Service Data Entry

Duluth, Georgia, United States
August 29, 2017

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Estela Nava

**** ******* ****,

Norcross, GA ****3

H: 770-***-**** C: 404-***-****

Professional Summary:

Office assistant with [8] years of billing and coding, patient charting, insurance claims and appointment scheduling in a busy medical office setting.


Excellent communication skills, Professional phone etiquette

Customer service- oriented, Flexible

Work well under pressure

Accounting familiarity, Payroll

Microsoft Excel, Filing and data archiving

HIPAA compliance, Word processing

accounting, data base

Word perfect, ten key operations

EMR and Epm

Work History:

Medicaid Precert Coordinator and Front Office

Georgia Urology, Pediatrics & Adults – Atlanta, GA 06/2006 to Present

Precert Surgeries, Radiology and obtain referrals, check in and out patients, schedule appointments, data entry, worked at ASC, collect surgery deposits and copays

Cardiologist of North Fulton--Roswell,Ga. 11/2005 to 06/2006

Checked in and out patients, answer phone, appointments, medical records, billing and end of day closing

Public Health Tech--North Dekalb Health Center- Chamblee,Ga. 10/2000 to 09/2005

Check patients in and out for family planning, child health and WIC, height and weight, phlebotomy, finger sticks, blood pressure and assisted doctor with ob-gyn patients, sent cultures out, pku's

Assistant Manager--General Cinema Theater-Duluth,Ga 12/1991 to 06/2000

Supervise 10-15 employees, open and closed theater, deposits, schedules, payroll, order supplies and worked with promotions


McAllen High School-Diploma: Language arts, math, science, May-1988

Branell Institute: Hi-Tech Secretary, March-1992

Medical Institute of Northeast Georgia- Certified Phlebotomy Technician, June-2017

Other: Bilingual

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