Keyera S .

Smith

**** * ******* * ***• L ittle R ock, A rkansas 7 2205

ac12ex@r.postjobfree.com • ( 501-*-**-****

OBJECTIVE

Resourceful w orker w ho c onsistently m eets a nd e xceeds p roductivity g oals. P roven c apacity t o r esolve technical i ssues q uickly. M aintains a h igh l evel o f p rofessionalism, p atience, a nd e fficiency t o m inimize customer d issatisfaction a nd i ncrease c ustomer l oyalty. EXPERIENCE

Gadalfos N ew Y ork D eli L ittle R ock, A R June 2 017- P resent Cashier, S erver, B user, B aker a nd E xpediter o f f ood.

● Train a ll n ew F OH e mployees f or e ach p osition l isted a bove.

● Take a ll c atering o rders t hrough o ur p hone s ervice.

● Customer s ervice.

● Make s andwiches f rom t ime t o t ime.

Beardan P erforming A rts P roductions

N orth L ittle R ock, A R J une 2 016- S eptember 2 016 Temporary c ontract d ance i nstructor

● Choreographed T he W iz p roduction.

● Ballet, t ap, j azz, a nd h ip h op b eginner t o i ntermediate i nstructions.

S KIES U nlimited F ort B liss, T X M ay 2 014 - D ecember 2 015 Dance I nstructor/Clerk/Cheer a nd G ymnastics C oach

● Assist d irector i n a chieving t raining g oals a nd q uality i nitiative.

● Greeting a nd a ssisting v isitors t o t he o ffice i n a c ourteous m anner.

● Handling s ensitive a nd c onfidential g overnment i nformation.

● Managed e mployee t raining f olders, c reated s preadsheets, c ategorized c ertificates o n a r estricted U S Army d atabase, a nd a s w ell a s o nline a nd c lassroom t rainings.

● Attended c lassroom m eetings, b riefings, a nd t rainings.

● Print a nd d istribute i nformation..

● Greeting a nd a ssisting v isitors t o t he o ffice i n a c ourteous m anner.

● Maintaining u p t o d ate r ecords o f m edical r osters f or a ll s tudents m onthly a nd s etting m y o wn classroom c urriculum.

● Researching d ance m usic, s teps, h istory a nd p rojects.

● Grooming c hildren a ges 1 8 m onths-12 y rs o ld i n f ine a rts, r esponsibility, a nd t ime m anagement.

● Excelled i n t eaching B allet 2 d ance t echniques, a s w ell a s i ntermediate/adveance t ap a nd j azz s tyles, hip h op, g ymnastics, a nd c heer ( routines, d ances, t umbling). Dial A merica E l P aso, T exas O ctober 2 015 - D ecember 2 015 Call C enter R epresentative

● Address c ustomer s ervice i ncoming c alls i n a t imely a nd a ccurate f ashion.

● Properly d irected i nbound c alls i n p hone q ueue t o i mprove c all f low.

● Provided a ccurate a nd a ppropriate i nformation i n r esponse t o c ustomer i nquiries.

● Responsible f or e ntering d ata s uited f or t he c ustomer. Arkansas W orkforce C enter L ittle R ock, A rkansas J une 2 009 - A ugust 2 009 Summer I ntern/Administrative A ssistant

● Employed f or 3 S ummers i n a r ow

● Coached o n t he l evels w orkforce e xperience.

● Created M emos, l etterheads, s preadsheets, d ocuments, p ower p oints; c opied a nd s canned d ocuments.

● Carried o ut r eception d uties s uch a s a nswering p hones, c ustomer s ervice, f iling s ensitive m aterials, constant c ontact w ith a v ariety o f w ork s ites,

● Meeting o ffice m anagers a nd h ighlighting a ny o ffice i ssues t o t hem.

● Streamlining o ffice p rocedures t o m ake t hem m ore e fficient.

● Filing r eports a nd i nformation i n c orrect p laces.

● Greeting a nd a ssisting v isitors t o t he o ffice i n a c ourteous m anner. EDUCATION

Parkview A rts/Science M agnet H igh S chool L ittle R ock, A rkansas M ay 2 008 Diploma, G PA 3 .7

H onors:

● Dance a nd S cience M agnet s tudent

● A/B H onor R oll f or 4 y ears

● Dance E nsemble

● Drill T eam

● National H onor S ociety

● Class S ecretary 0 7 a nd 0 8

Belhaven C ollege J ackson, M ississippi n/a, G PA 3 .7

H onors:

● Ballet m ajor

● Hip h op d ance t eam

● Weekly c hapel s essions

SKILLS

● Efficient i n o perating t he P OS s ystem

● Fast a nd a ccurate t yping s kills

● PS i n M icrosoft O ffice S uite

● Computer S oftware s avvy

● Knowledge o f o ffice w ork m ethods a nd p rocedures.

● Troubleshooting t o r ectify c hallenges

● Can q uickly b uild u p a p ositive r apport w ith f ellow w ork c olleagues.

● Make q uick a nd a ccurate d ecisions.

● Easygoing b y n ature.

● Ability t o c oncentrate f or l ong p eriods o f t ime

● Miss L ittle R ock 2 008

● Miss T een P romise 2 005

REFERENCES

Joy C lickner 5-75-915-****

Robin B oyer 8-43-729-****

Gisele H udson 5-01-413-****

(Military S pouse)

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