MARY DAL P. ANDRIN
#*** *** ******* **.,*** Antonio Heights, Brgy Holy Spirit, Quezon City.
Argawanon, San Remigio, Cebu.
ac12da@r.postjobfree.com
OBJECTIVE
To be part of a secured and well-established company that develops my knowledge and skills.
EDUCATIONAL BACKGROUND
LEVEL COURSE/NAME AND ADDRESS OF SCHOOL YEAR
ELEMENTARY Argawanon Elementary School
San Remigio, Cebu 2000-2006
SECONDARY St. Louise de Marillac College of Bogo
Bogo City, Cebu 2006-2010
COLLEGE Bachelor of Science in Hospitality Management 2010-2016
University of San-Jose Recoletos
Magallanes St., Cebu City
COMMUNICATION SKILLS
Well trained in speaking English, Tagalog, and Visayan language
COMPUTER SKILLS
Microsoft Office Word 2003-2010
Microsoft office PowerPoint
Microsoft Office Excel
WordPad
ACTIVITIES AND ACHIEVEMENTS
Highschool Academic Achiever (2007-2010)
Highschool Vincentian Awardee of SSVP Club (Society of Saint Vincent de Paul)
Trained First Aid Procedures, (May 2012)
Certified Dean’s List of USJ-R (1st sem 2012)
SEMINAR ATTENDED
Philippine Tourism: 7,107 at USJ-R PC3 (26 Jan 2013)
Watering the Garden of Your Dreams at USJ-R rm. 405 (02 Feb 2013)
PERD: A Way to a Better You at USJ-R rm. 417 (09 Feb 2013)
Power Dressing: Wardrobe101 at USJ-R rm. 417 (16 Feb 2013)
Make Connections: Build Better Relations at USJ-R rm. 405 (02 Mar 2013)
CHARACTER TRAITS/SKILLS
Patient
Honest
Hardworking
Good in oral and written English communications
Aspiring team worker
Dedicated Professional
WORK EXPERIENCE
July - September 2013
OJT, Cebu Country Club Inc.
Duties: serving, preparing and presenting food; cleaning and maintaining kitchen and dining areas; serving alcohol and other beverages
June – November 2014
Counter crew, Jollibee Leon Kilat
Duties: taking orders, preparing, serving, assembling and presenting food to customers
May 2015 – December 2016
CSR, Convergys Philippines (Quezon City)
Duties: chatting customers regarding their bills, adding lines on their postpaid accounts, activating lines, understanding and providing solutions of customer’s inquiry through chat.
January 15 - present
Afni Phils (Quezon City)
Duties:chatting customers regarding their bills, upselling and educating on how bill works and services
REFERENCE
John Leonard Nicholas
CSR, HSBC
UP Diliman, Quezon City