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Administrative Assistant Customer Service

Philadelphia, Pennsylvania, United States
August 29, 2017

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Danielle Nider

**** **** ****** *** ***** Philadelphia, PA 19148 267-***-**** OBJECTIVE

To obtain a clerical and secretarial position where I can continue to utilize my 20 years of client-facing experience, interpersonal skills, and admirable work ethic to the City of Philadelphia. EXPERIENCE

Sales Representative May 2015 February 2016

1st Pawn Loan & Retail, Philadelphia, PA

Communicated with customers via telephone, email, and internet

Assessed pricing for merchandise via Ebay and Craigslist postings

Averaged daily bank deposits and counted the register drawer pre and post shift Administrative Assistant May 2014 January 2015

Pacifico Ford Group, Philadelphia, PA

Processed accounts receivables, payables, and all credit and debit transaction sales

Reconciled daily bank deposits

Maintained incoming and outgoing calls with customers Child Care Worker November 2010 March 2014

Michele s Lil Angels, Philadelphia, PA

Assisted fellow coworkers with caring for infants and toddlers

Planned daily schedules and activities for infants and toddlers

Abided by safety and ethical guidelines with infants and toddlers Customer Service Representative November 2006 November 2010 United Check Cashing, Philadelphia, PA

Handled all Western Union and Money Gram transactions

Processed utility payments

Prepared daily bank deposits

Administrative Assistant January 1996 November 2006 South Philadelphia Community & Child Care Center, Philadelphia, PA

Maintained daily financial records

Collected daycare payments and prepared daily bank deposits

Monitored any accounts that were delinquent


Saint Monica Business School


Proficient in Microsoft Word, PowerPoint, and Excel

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