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Customer Service Data Entry

Location:
Springfield, Pennsylvania, United States
Posted:
August 29, 2017

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James Alleva

*** ****** *** ***. *

Glenolden, PA. 19036

Phone # 215 *** ****

E-mail address ac12ad@r.postjobfree.com

OBJECTIVE

To obtain a position in a challenging yet stable environment. I have the ability to grasp new ideas and integrate them into desired results. Having 15 yrs. experience in customer service, Mailroom, Stock Room Management, Shipping and Receiving also Data entry. I feel as though I can fit in and be an asset for any employer.

EXPERIENCE

JUNE 2014 TO

FEBRUARY 2017

January 2001 to

February 2014

Farm art DBA Happy Huckster

Quality control Warehouse Associate/Picker

* Checked pick sheets for errors.

* Checked quality of product before pulling each order.

* Picked orders and stacked them on pallets neatly.

* Wrapped and loaded all orders onto the trucks.

* Replenished stock and cleaned product as it came in.

* Cleaned warehouse at the end of every shift.

Towers Watson formerly Towers Perrin

1500 Market Street centre square east

Philadelphia, Pa. 19102

Office Service Representative. (Stock Room Management)

* Filled, delivered, and allocated charges to the correct department on all stock orders upon request using Ariba and Oracle purchasing tools.

. * Keeping inventory of all the stock items including coffee, ink toner for all our on site printers and fax machines and all other standard stock items on-site and off.

*Handled billing, invoiced and internal requisitions and kept records on file.

* Processed Federal Express, UPS, USPS packages and envelopes by using a Pitney Bowes mailing machine for USPS and UPS and FedEx world ship on the computer.

* Responsible for purchasing all stock supplies for the Philadelphia Office.

* Set up conference rooms for meetings, resulting in effective work settings for consultants and clients.

* Collated and distributed new hire kit creating a positive impression on new hires.

* Participated in a team involved in many cost cutting projects, resulting in a number of cost savings initiatives.

* Answering office phones, ensuring that calls where sent to the correct internal contacts, leading to high levels of customer service.

* Setting up all new hire work stations with stock items and computer equipment ensuring a successful nee hire experience for recruits.

* Managed stockrooms and kitchens/break rooms in 24 locations within the building with all supply needs and checking them on a daily basis, replenishing supplies when needed.

* Created delivery route for our weekly paper delivery to be dispensed to each printer in the office based on paper usage and location and it is still in place till this day.

APRIL 1999 TO JANUARY 2001

*Assisted facilities departments with the restack project during major office remodel when all our floors were being remodeled. Also I continued daily mail runs after receiving new responsibilities.

Towers Watson formerly Towers Perrin

Mail Clerk

* Delivering and sorting mail items on different floors on schedule.

* Delivering incoming freight items such as large boxes and paper.

* Processing packages using Federal Express and UPS world ship.

* Answering phones and troubleshooting (package tracking).

* Receiving the morning mail and sorting it into the general bins so the mail is ready for the first mail delivery of the day.

SEPTEMBER 1998 TO APRIL 1999

Towers Watson formerly Towers Perrin

Voorhees Shuttle Delivery

* Picking up interoffice mail on various floors and sent them via shuttle bus to Voorhees New Jersey then distributed the mail from Voorhees to the individuals that they belonged to in the Philadelphia office, also delivered stock items interoffice.

* Assisted in the sorting of interoffice mail.

* Met the shuttle bus on the corner of 16th and Market St.

Education

ST. JOHN NEUMANN HIGHSCHOOL 25TH AND MOORE

PHILADELPHIA

PA. 19136

* Graduated with honors.

* Received All Catholic honors in soccer 1998, 1997, 1996. And I was teaming captain my sophor, junior and senior year.

* Graduated with a perfect conduct record and no lateness.

SKILLS

* 15 plus years of customer service and general office service experience.

* “Great people skills and leadership”. (was said on my yearly review)

* “Always shows a can do attitude”. (was said on my yearly review)

* “Works great under pressure”. (was said on my yearly review)

* Typing 45 words per minute.

* Microsoft Word, Lotus Notes, Internet usage, Online purchasing, Microsoft Excel, data base creation, Outlook Email, was involved in price negotiations for most stock items. I am familiar with what most corporate stock items are worth and after I get familiar with the amount of items that are being used to suggest buying certain items like paper in bulk to get a cheaper rate. Also did a lot of data entry to keep record of incoming and out going stock items.

* Good organizational skills.

* Fast learner and great communication skills.

* Also good at cost cutting projects and team motivation.



Contact this candidate