*** ****** ***. • Teaneck, NJ *****
917-***-**** •ac128w@r.postjobfree.com
linkedin.com/in/dwight.thomas-051669143
DWIGHT THOMAS
Focused, capable and disciplined Administrative Support Professional with years of diverse and progressive experience in the legal and corporate sectors. Possess innate ability to work effectively with others. Skilled deliverer of sound leadership and project support while working under pressure with stringent timelines. Adept in working collectively or as an independently to achieve organizational success. Seeking a Records Coordinator role that will allow for use of transferable skills with a dynamic company.
CORE SKILLS
Records Management Organization Time Management Communication Client Relations
Goal Setting Teamwork Service Delivery Critical Thinking Problem Solving Microsoft Office
LegalKEY LegalTRAX WordPerfect Elite for Windows IRM
PROFESSIONAL BACKGROUND
MENDES AND MOUNT LLP, NEW YORK, NY 2014 – 2017
RECORDS COORDINATOR
Created, organized and maintained electronic and paper files for Professional Liability Insurance and Litigation Departments at the active, semi-active and closed stages
Replied to file inquiries; located and retrieved data in response to authorized user requests
Used IRM Record Management software to accurately maintain files
Relocated inactive files to and from storage areas per file maintenance guidelines
NEW YORK STATE DEPARTMENT OF HEALTH, NEW YORK, NY 2013 – 2014
ADMINISTRATIVE SUPPORT
Led testing and maintenance of all WMS Downstate eligibility and undercare systems and subsystems
Leveraged acumen regarding the New York City Welfare Management System to lead inquiries, as well as note process and system production deficiencies
Used the Welfare Management System to determine clients’ Medicaid eligibility; performed system analyses and pulled automated reports as needed
SMITH ABBOT, LLP, NEW YORK, NY 2008 – 2012
RECORDS LITIGATION SPECIALIST
Effectively coordinated document review projects at all phases from start to finish
Set up document boxes for review by external Attorneys and Paralegals
Sent boxes of reviewed documents to the Copy Center; made certain that all boxes and their contents were restored to their respective shelving locations within the warehouse
Supervised up to 18 entry-level Paralegals during five-month special document review process in which 100 boxes of content were scoured in order to locate key documentation to prepare for trial
Researched, prepared and maintained active, semi-active and closed client files using a comprehensive database within the Records Department
Tackled the task of assimilating manual inventory records log of up to 4K boxes into the Records Department database
SWISS POST SOLUTIONS INC., NEW YORK, NY 2007 – 2008
RECORDS SUPERVISOR
Referenced office policies and procedures for a firm of 65 Attorneys
Supervised and trained a staff of up to five Clerks using the firm’s automated software systems
Developed, maintained and delegated numerous important record filing assignments
Troubleshot issues such as instances of missing documents and Redweld file folders that had been missing for an extended time period
REED SMITH LLP, NEW YORK, NY 2001 – 2006
RECORDS SUPERVISOR
Supervised and trained a staff of up to five clerks on internal automated software systems, as well as corporate policies and procedures specific to a firm of 250 Attorneys
Skillfully constructed and delegated assignments to direct reports; included solving problems related to missing forms and Redwelds
Charged with leading staff evaluations for supervisees
Reviewed resumes and interviewed applicants for vacancies as they rose
Followed up on files that were released externally so each one was returned in a timely fashion
Served as an effective collaborator in working with management and peer colleagues to confirm that status of project, as well as troubleshoot all deadline concerns
Generated bi-weekly reports to ensure inactive files were categorized, packed, processed and stored offsite in a secure location
Keyed in searchable metadata in order to scan and process data to a repository
U.S. NAVY, NAVAL AIR STATION, LEMOORE, CA 1989 – 1993
LEGAL ASSISTANT/ADMINISTRATIVE SUPPORT SPECIALIST
EDUCATIONAL BACKGROUND
Completed Courses, Chapman University
Completed Courses, LaGuardia Community College
COMMUNITY SERVICE
Volunteer, New York Rescue Mission, 2010-Present
Volunteer, Bowery Mission, 2011-Present