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Project Manager Administrative Assistant

Hartford, Connecticut, United States
August 30, 2017

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Melissa A. Williams


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Business analysis and requirements documentation

Business process re-engineering/improvement

HR System Assessment, Selection, Implementation

HelixPLAN and Continuous Improvement Facilitation

Project Management

Strategic Development and Execution

Training, Development and Leadership

Vendor Management and Negotiations

HR Analytics

User Acceptance Testing

HRIS Administration


Lincoln Financial Group, Hartford, CT

Feb 2000- Dec 2016

AVP, HR Process and Technology (2016)

Senior HR Project Manager/HR Project Manager (2008 – 2015)

HR Staffing Operations Manager (2006 – 2008)

Staffing Consultant (2004 – 2006)

Staffing Operations Analyst (2000 – 2004)

Provided technology support multiple HR SaaS applications, as well as the delivery of approved HR business process and technology changes

Specialized in the deployment of HR applications implementations (HRIS, multiple applicant tracking systems, performance, compensation, career sites, onboarding, total reward online statements)

Developed and deployed training to Recruiting and Hiring Managers (Applicant Tracking, MSS, ESS and Compensation)

Implemented award winning paper and online Total Reward Statements

Defined, developed and deployed Executive HR Metrics Dashboard for CEO Quarterly Meetings

Consulted with key stakeholders in human resources, other functional areas, and business to define reporting requirements; developed and distributed weekly and monthly reports/dashboards

Collaborated in multiple strategic planning initiatives (HR Technology Roadmap, Career Site Design, HR Organizational Changes, Project Management Office, HR Harmonization, etc.)

Managed RFP for multiple HRIS applications/support tools including applicant tracking system, performance and compensation applications, background check vendors and job board providers

Recruited for all level searches including partnering with hiring managers to define talent needs, developed in-depth talent sourcing strategies, administered assessments, and developed a comprehensive on-boarding program.

Bank of America, Hartford, CT

1989 – 2000

Recruiter (1998 – 2000)

Recruiting Coordinator (1995 – 1998)

Loan Coordinator (1993 – 1995)

Home Equity Consultant (1992 – 1993)

Home Equity Administrative Assistant (1989 – 1991)

Recruited for alll entry level searches, developed in-depth talent sourcing strategies, administered assessments, and implemented and managed an on-site employment center.

Performed a variety of recruiting and administrative support services. Duties included reviewing applications, screening and interviewing candidates, management of on-line recruiting tools; job boards, assessment applications, background check and drug test procedures.


Bachelors of Business Management, 2008 Albertus Magnus, New Haven CT


Proficiency with Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook); HR Applications (People Click, Resource Hire, Success Factors HCM Suite, Authoria, UltiPro, BenefitFocus, AonHewitt Total Rewards)

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