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Information Systems Technical Support

New York, New York, United States
August 30, 2017

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Yuqing(Casey) Kuang 202-***-****●● 515 9th Ave, New York, NY 10018


Johns Hopkins University Washington DC

M.S. Information Systems, GPA: 3.67/4.00 August 2017

• Course Highlights: Data Analytics, Machine Learning and Data Mining, Statistical Analytics, Telecom Clouds and Mobile Applications, Developing Internet Systems, Emerging Frontiers in Healthcare, Cybersecurity

The University of Iowa Iowa City, IA

B.B.A. Business Analytics & Information Systems Accounting (double major), GPA: 3.77/4.00 May 2016

• Course Highlights: Database Management, Business Intelligence, Statistical Method and Computing, Applied Information Systems, Optimization and Simulation Modeling, Business Process Analysis, Decision Models


Programming and Software: R, SQL, Python, Tableau, SAS, VBA, MS Office Suite, HTML, CSS, JavaScript, PHP, Extendsim, RapidMiner, MySQL, Qualtrics

Data Analysis and Statistics: Machine Learning (Classification, Regression, Feature Engineering), Experimental Design and Hypothesis Testing (A/B Testing), Text Mining and Sentiment Analysis, Time Series Modeling


Internet of Things Platform and Mobile Application, Johns Hopkins University Jan 2017- Mar 2017

• Applied IoT to rooftop farming, arranging sensors, actuator, cloud provider to collect and exchange data

• Used Python to develop algorithms (Neural Network & SVM) to diagnose a disease based on a plant image

• Designed user interface and features of a mobile App to enhance automation process Web-Based Database Application, The

University of Iowa Jan 2015-May 2015

• Built a package tracking system for multiple companies on Oracle APEX platform using SQL queries

• Allowed users to track packages from different shipping companies. Accessed information such as customer satisfaction rate, service quality, shipping price, monthly shipments, package location, and payment methods WORK EXPERIENCE

Office of Academic Support and Retention, The University of Iowa Iowa City, IA Data Analyst Sep 2015-May 2016

• Cleaned and Integrated past unstructured student data in R and SQL; created an algorithm in R for Undergraduate Admissions predicts student retention to replace current one from MAP-Works

• Generated retention probability for each student; improved accuracy of the retention prediction by 9%

• Visualized data in Tableau and Developed recommendations on how to increase retention rate based on new model and cluster analysis

Academic Affairs Office, The University of Iowa Graduate College Iowa City, IA Technical Support Jun 2014-Oct 2014

• Designed and programmed college websites by using HTML, CSS, JavaScript; used Qualtrics to design survey

• Used PHP and MySQL to develop dynamic websites that allow users to login, search and request information

• Supported students with technologically related issues; improved annual customer satisfactory rate by 15% Citibank Beijing, China

Youth Banker Dec 2011-Jan 2012

• Won 2nd place among 30 individuals in Inflation-protected Bonds Development Case Competition

• Researched wealth management principles and observed global and domestic stock market

• Acquired knowledge about world’s leading financial derivatives and trading platform


VP of Community Service, Beta Alpha Psi, University of Iowa Feb 2014 – Feb 2015

• Organized community activities such as Tippie Build, VITA Program, Tippie 5k run

• Worked as a tutor in BAP helps students with accounting classes and mentored new candidates

Preparer (IRS-Certified for advanced tax return), Volunteer Income Tax Assistance Program Feb 2014-April 2014

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