TRINA WILKINS
**** ******** *****, *******, ** **116 C: 901-***-**** ***********@*****.***
Dependable Manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Service-oriented
Inventory control and record keeping
Food service background
Strong work ethic
Point of Sale (POS) system operation
Trained in performance and wage reviews
Team leader
Hard working and self-motivated
Material handling
Quality inspection
Forklift operation
OSHA standards
Scheduling
Organized
Flexible schedule
Quality Technician, 01/2015 to Current
Electrolux – Memphis, TN
Made sure that products were produced on time and are of good quality. Monitored product standards and quality-control programs. Tested products or subassemblies for functionality or quality. General Manager, 04/2000 to 06/2014
Burgerking – Pulaski, TN
Carefully interviewed, selected, trained and supervised staff. Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Correctly calculated inventory and ordered appropriate supplies. Led and directed team members on effective methods, operations and procedures. Maintained a safe working and guest environment to reduce the risk of injury and accidents. Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Team Lead, 03/2006 to 09/2010
San Mar – Cincinnati, OH
Cleaned and maintained the warehouse in compliance with OSHA safety standards. Tagged all inbound merchandise with receiving date. Led warehouse improvement initiatives to advance operational efficiencies. Trained staff on material handling processes to reduce shipping times. Night Manager, 05/2000 to 12/2003
Sam's Club – Cincinnati, OH
Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store. Trained and developed new associates on POS system and key sales tactics. Conducted store inventories once per quarter.
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
High School Diploma: 1999
Woodward High - Cincinnati, OH
Culinary Arts coursework
Coursework in Food Service Management and Restaurant Management Associate of Arts:
Cincinnati State - Cincinnati, OH
EDUCATION