Customer Service Sales

ALPHONSUS O. ENEH

**** * ****** ****** *** **** Chandler, AZ 85224

480-***-**** ac11vh@r.postjobfree.com

EXPERIENCE CIRCLE K INC. (Formerly EXXONMOBIL FUELS MARKETING) Chandler, AZ

**** - ******* *******s Manager

Develops pricing strategies, balancing business profitability objectives with customer satisfaction. Grew sales by 30% in 2011

Manages sales forecasting and strategic planning to ensure sales and profitability are achieved in compliance with corporate goals of 25% annual Growth. Exceeded corporate goal by at least 5% in the last three years

Identifies, develops, and evaluates marketing strategy, based on knowledge of established objectives, market characteristics, cost and markup factors

Formulates, directs and coordinates marketing activities to promote products and services. Liaise with advertising and promotion managers to achieve optimal goals

Maintains service and operational standards; supervise and coach the retail team. Oversight of staffing activities to achieve superior customer service

Negotiates contracts with vendors and distributors to manage product distribution, and establish the new channels

Achieves 100% compliance with corporate compliance mandates and internal controls. Manages data and information flow to external auditors during the annual Audit process

BIO JANITORIAL SERVICES INC Glendale, AZ

2005 - 2006 Business Development Officer

Responsible for marketing activities to corporate institutions.

Originated over 80% of the company’s new business

Coordinated and supervised daily and weekly client janitorial schedules

WESTCOTT NIG LTD Lagos, Nigeria

2003 - 2005 Marketing Manager

Managed hiring, training and performance evaluations of marketing and sales force

Collaborated with product development personnel on product specifications such as design, color and packaging

Managed sales representatives across 6 territories to facilitate the achievement of 110% of sales target over a 2 year period

Developed deep customer relationships and aligned company resources to deliver winning solutions for the customers. Achieved 90% repeat business from existing customer base

RECKITT BENCKISER NIG LTD Lagos, Nigeria

1996 - 2003 Customer Service Representative

Drove redistribution of all products to the widest level of trade outlets including warehouse clubs and other retail outlets

Managed 15 distributors within assigned territory and ensured the achievement of sales target. Ensured effective coverage of key markets within my territory and facilitated constant product availability

EDUCATION NORTHERN ARIZONA UNIVERSITY Arizona, USA

Bachelor Degree in Technology Management (Spring 2017)

MESA COMMUNITY COLLEGE Arizona, USA

Associate in Arts Degree

Associate in Applied Science Degree

UNIVERSITY OF CALABAR Cross River, Nigeria

Master of Business Administration

YABA COLLEGE OF TECHNOLOGY Lagos, Nigeria

Higher National Diploma in Statistics (4-Year College Degree)

ADDITIONAL DATA

Volunteer and Substitute Math Teacher for various schools in the Gilbert Public School System

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