Natakie Carter

Brooklyn, NY *****

Mobile: 240-***-****, ac11t8@r.postjobfree.com

Objective: Seeking a challenging position as an Airport Passenger Service Agent with a reputed airline. PROFESSIONAL EXPERIENCE

American Transit Insurance Company, Brooklyn, NY

Nov 2016 –Present

No Fault Claims Assistant:

• Accurately issues and processes No Fault and medical claim payments.

• Registers claims update status notes, establishes target dates and communicates with team members.

• Evaluates claims according to policy coverage and NYS time requirements. Prime Flight Aviation Services {American Airlines}, Queens, NY Mar 2016 –Oct 2016

Passenger Service Agent/ Cabin Cleaner:

• Checked in passengers at ticket counter and distributed boarding passes.

• Tagged baggage and route to appropriate location for screening and loading.

• Responded to customer complaints and provided flight policy and service information.

• Clean the interior of designated aircrafts; replenish airline materials in seat pockets, removed trash from receptacles LM Wireless, Brooklyn, NY

Sep 2015 – Mar 2016

Shipping & Receiving Assistant:

• Assisted in labeling and packaging and preparing shipper cartons.

• Assisted in others areas as needed and performing others duties as assigned.

• Inserted items into containers using spaces, fillers and protective padding.

• Unpacked and examined incoming shipments; rejected damaged items; recorded shortages and corresponded with shipper to rectify damages and shortages.

Macys Inc, Arlington, VA

Oct 2014 – Sep 2015

Sales Associate:

• Ensured that fitting rooms were ready for customers by promptly clearing out merchandise and returning it to the appropriate area on the selling floor.

• Made a connection with customers by asking questions and listening to shoppers’ needs, then giving options and advice to meet those needs.

• Assisted in floor moves, Merchandising and Display Maintenance.

• Developed product knowledge by reading current vendor tags and pamphlets in order to communicate more effectively with the customer.

• Assisted in processing and replenishing merchandise while monitoring floor stock. EDUCATION:

Lincoln Academy

• Diploma, 2012

SKILLS:

Computer Skills; Microsoft Office (Word, Power-point), Internet Research.

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