FATIMA C. RUISECO

Fresno, CA • ac11ri@r.postjobfree.com • 559-***-**** • LinkedIn

QUALIFICATIONS SUMMARY

Articulate professional with solid education and experience in multiple business areas, to include operations analysis, HR planning, process improvement tracking, and vendor/client management.

Relationship Development: Strong interpersonal talents with passion for cultivating lasting relationships with staff members to facilitate unison in driving organizational programs forward. Proven ability to collaborate with colleagues to achieve goals.

Human Resource Oversight: Well-developed ability to utilize operational analysis to track business unit, client, vendor, and financial data to guide strategic planning of labor requirements. Experienced in overseeing employee recruiting, onboarding, training, benefits, and payroll.

Project Oversight: Highly organized with combination of technical, financial, and business expertise to guide project planning and implementation. Success meeting and exceeding organizational goals within team driven and self-guided roles.

Key Strengths: Finely tuned analytical skills with a dedication to continually streamlining and improving work processes. Effectively communicate with management to discover department needs, collaborate on issues, and resolve problems. Results focused; able to achieve maximum impact with minimal cost. Fluent in English and Spanish.

EDUCATIONAL BACKGROUND

Bachelor of Arts in Linguistics & TESOL Teaching Certification

California State University, Fresno, California

Certifications: Lean Practitioner, 2016 APICS BOSCM (expected 2017)

KEY ACCOMPLISHMENTS

Contributed to building a solid staff that “did more with less” by ensuring employees were cross-trained and flexible using “top-down” guiding principles to produce continuous “bottom up” improvements at E & Gallo Winery.

Helped decrease employee turnover and enhance retention of critical personnel by assisting in implementing competitive benefits packages and structuring pay scales to competitive levels at E & Gallo Winery.

Received “All the Best Recognitions” at E&J Gallo Winery for Excellence.

Awarded as the Exemplary Employee at the Fresno Housing Authority in 2004.

PROFESSIONAL EXPERIENCE

E & GALLO WINERY, Fresno, CA

Analyst I – Supply Chain Planning (2015 – 2017)

Researched and analyzed complex data to help forecast production needs, compiling detailed reports of materials and crafting recommendations. Managed the master production scheduling (MPS) process to ensure a balance of stability and responsiveness. Assessed the prioritization of critical skills when assigning staff to create efficient daily work schedules for the Operating Team.

Improved performance results by assessing labor requirements and material constraints to advise the Supply Chain Manager on avoiding potential critical issues and ensure access to personnel, equipment, materials, and services.

Impacted tactical staffing and compensation decisions using an in depth understanding of the production lines, business models, service levels, key partners, and line operating strategies.

Increased transparency into plan changes by communicating clearly and proactively with key partners (warehouse, production, transportation, customer service) through a daily Strategic Alignment Meeting also known as “SAM.”

Developed production and deployment plans as a result of inputs including forecast, inventory, capacity, materials, lead times, and service objectives based on data analysis regarding demand vs. forecast, production vs. plan, inventory levels, service levels, and resource productivity.

E & GALLO WINERY (San joaquiN VALLEY CONCENTRATES), Fresno, CA

Planner & Scheduler (2012)

Served as a resource to the Production Manager, assisting with a variety of office duties including production reporting, creating daily work orders, tracking productivity, and translating documents to ensure quality assurance.

Positioned the product competitively by spearheading the design of Product and Customer labels that aligned with customer specifications and requirements.

Enhanced productivity by developing systems to help the Production Manager ensure the Production Department accurately accomplished daily tasks and functions by using organizational skills and team work.

MACY’S, Fresno, CA

Sales Associate (Seasonal) (2009 – 2012)

Upheld responsibility for sales and customer service in various departments within the store, including: Coach Handbags and accessories, and women’s/men’s sport wear (INC and IMPULSE).

Boosted sales by assessing individual client needs and recommending merchandise based on feedback.

Gained loyalty by fostering strong customer relationships through instilling exceptional customer service.

Demonstrated product knowledge by studying characteristics, capabilities and features to compare and contrast with competitor alternatives using sound arguments

ROUTED SYSTEMS, INC., Los Angeles, CA

Office Manager (2009)

Managed the full scope of administration including database management, scheduling, billing, and customer service.

Increased data accuracy by collaborating across all departments to acquire data for weekly, monthly, quarterly, and annual analysis/reporting.

Advanced quality assurance in financial processes by supervising, organizing, and performing billing, collection, deposit, and record maintenance of payments and expenses.

Exercised discretion and sound judgment in a “gatekeeper” role by gracefully handling the executive’s agenda while also serving as the main point of contact for clients.

Additional History:

SCA APPRAISAL, Office Administrator

MCCORMICK, BARSTOW, SHEPPARD, WAYTE & CARRUTH, LLP, Indexing Clerk

CALIFORNIA STATE UNIVERSITY FRESNO, Administrative Assistant (Academic Programs/International Programs)

FRESNO HOUSING AUTHORITY FOR THE COUNTY OF FRESNO, Administrative Assistant/Call Center

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