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Accounting Customer Service

Florissant, Missouri, United States
August 28, 2017

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**** ********* ***** **********, ** 63033

314-***-**** (c)


Accomplished accounting professional with a successful background directing and streamlining accounting and employee benefits operations for Fortune 100 companies. Accurately completes projects while consistently meeting established deadlines. Effectively communicates with people at all levels. Maintains strong working relationships with internal and external constituencies. Protects confidentiality of sensitive information. Areas of expertise include:

Accounting Employee Benefits Customer Relations Financial Consolidations Monthly Closing

Coordination of Audits Government Reporting Form 5500 11-K Auditing Budgeting

General Ledger Maintenance Financial Statements Staff Supervision Account Reconciliation

MS Office Word Excel Outlook Access Publisher SAP PeopleSoft

THE DOE RUN RESOURCES CORPORATION, St. Louis, MO July 2013 – January 2016

Staff Accountant Maintenance of a complete and accurate General Ledger. Prepare monthly journal entries for the Corporate Division as well as the consolidating journal entries. Prepare monthly account reconciliations for balance sheet accounts. Analyze and explain large variances in expense accounts from budget and prior year. Accurately prepare assigned pages of the monthly financial reporting package. Prepare financial statements and audit work papers for 401(k) and pension plan. Prepare work papers and provide support for annual audits as requested by auditors. Update procedures involved in performing job duties. Provide backup for Treasury Analyst in daily funding of bank accounts. Prepare miscellaneous reports and perform other duties as assigned.

THE DOE RUN RESOURCES CORPORATION, St. Louis, MO April 2013 – June 2013

Staff Accountant (Contract Position with Accounting Principals) Same as above on temporary-to-hire basis.

LACLEDE GAS COMPANY, St. Louis, MO January 2013 – March 2013

Accountant (Contract Position with Kelly Financial Resources) Prepared monthly journal entries, account reconciliations and analyses, and bank reconciliations. Analyzed variance from plan for assigned account ranges. Prepared pages for annual reports to government regulatory agencies, and verified internal consistency of the reports before assembling them for final approval.

NESTLE-PURINA PRODUCT TECHNOLOGY CENTER, St. Louis, MO September 2012 – January 2013

Accountant (Contract Position with Adecco) Processed inter-company receivables and payables, prepared journal entries, analyzed costs, and prepared account reconciliations. Prepared monthly budget variance reports and provided to department managers. Documented procedures involved in performing job duties.

BUNGE NORTH AMERICA, INC., St. Louis, MO April 2012 – June 2012

Accountant (Contract Position with Randstad) Prepared government financial reports, and assisted in verification of proper mapping of financial data during and after a system conversion.

CONVERGYS CORP., St. Louis, MO November 2010 – September 2011

Technical Support and Problem Resolution Specialist Provided customer service and technical support for a large cable company. Diagnosed and repaired problems with services and equipment, set service calls, answered customer-billing inquiries, and resolved problems.

WASTE MANAGEMENT, INC., St. Louis, MO June 2010 – August 2010

Accountant (Contract Position with Kelly Financial Resources) Performed general accounting functions for a group of operating locations. Analyzed accounts and costs; calculated and recorded current and deferred revenue, expenses, expense allocations, and inventory. Reconciled balance sheet accounts for multiple locations monthly. Paid invoices using purchasing cards, and allocated card charges to proper accounts using bank’s on-line site. Maintained SOX files.

LIBERTY TAX SERVICE, Florissant, MO January 2010 – April 2010

Tax Preparer



SOLUTIA INC., St. Louis, MO March 2008 – March 2009

Employee Benefits Accountant (Contract Position with Spherion)

Performed corporate accounting and forecasting for assigned areas. Compiled journal entries, ad hoc reports, and analyses. Prepared account reconciliations. Updated expense forecasts and cash flows for employee-related costs. Prepared financial statements and audit documents for 401(k) and pension plans.

THE SWAN CORPORATION, St. Louis MO January 2008 – February 2008

Full Charge Bookkeeper (Contract Position with Accountemps)

Directed all accounting processes including preparing financial statements for an affiliated distribution company.

WASTE MANAGEMENT, INC., St. Louis, MO August 2007 – January 2008

Accountant (Contract Position with Accountemps) Performed general accounting duties including fixed asset accounting and government reporting for multi-state truck licensing and permits. Prepared journal entries, reports, analyses, and account reconciliations. Updated and maintained business licenses. Re-organized truck files for easier access.

UNITRIN CAREER AGENCY COMPANIES, St. Louis, MO November 2006 – April 2007

Accountant (Contract Position with Accountemps) Performed general accounting tasks. Compiled journal entries and other reports. Prepared documents for audits. Reconciled accounts. Prepared insurance company annual and quarterly reports.


Broker Sales Consultant (Self-Employed)

Marketed and sold residential real estate.

Earned Gundaker President’s Award for excellent client service.

Saved a buyer client $30K by carefully wording contract terms for storm damage repairs.


Manager, Employee Benefit Plans Accounting 1988-1999

Manager, Benefits Administration 1983-1988

Held two similar positions; first in Human Resources, then in Accounting.

Administered multiple 401(k) plans, ensured legal compliance, prepared or directed preparation of communication materials, and ensured that each benefit plan was properly funded at all times.

Accurately maintained complete financial records for all company-wide employee benefit plans. Coordinated plan audits and prepared audit work papers.

Analyzed data from third-party health care administrators to calculate reserves and forecast future costs.

Answered benefit questions and resolved problems for plan participants and field administrators.

Coordinated the record keeper, trustee, and field administrators to ensure accurate and timely 401(k) plan administration.

Successfully managed a $1M departmental budget and supervised three people.

Enabled conversion from quarterly to daily valuations by helping to select a new record-keeper and trustee.

Uncovered major errors in medical premium calculations by an outside actuary.

Discovered excess costs by analyzing performance metrics of a new drug card program.

Streamlined accounting processes by designing databases to accumulate financial data for 401(k) plans.

Enhanced operations by creating databases for health and welfare plan premiums and related coverage availability for 200+ distinct groups.

Accountant, Senior Staff Specialist 1979-1983

Directed the monthly consolidation of approximately fifty reporting entities, prepared consolidated financial statements and various Annual Report footnotes, and worked with auditors on periodic audits.

Reconciled inter-company accounts, and prepared or reviewed consolidated account analyses.

Liaised with division accounting personnel to resolve reporting issues and provide policy interpretations.

Participated in the conversion from a manual to an automated consolidation system.




Master of Business Administration, Cum Laude, University of Missouri, St. Louis, MO,

Bachelor of Science in Business Administration (Accounting Major), University of Missouri, St. Louis, MO


Institute of Management Accountants, Former Board Member of St. Louis Chapter

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