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Customer Service

Location:
Lakeland, Florida, United States
Posted:
August 28, 2017

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Serena Carr

Phone: 813-***-****

ac11iw@r.postjobfree.com

Objective

Seeking a challenging position with potentials for growth and advancement. Ability Summary

relatio0nship building

self-awareness

patience

positive

problem solving

handling pressure

strong work ethic

collaboration

self-confidence

Employment History

Bartender

02/2016 - Current Rumors 935 E memorial Blvd, Lakeland, FL mixing drinks

hospitality industry

drink pricing

casual coverstaion

Receptionists and Information Clerks

09/2016 - 02/2017 Artistic Nails & Beauty Acad 985 E Memorial Blvd, Lakeland, FL Assisted with general duties such as answering phone calls and taking reliable messages, making copies, filing, and basic computer skills

prepared and maintained confidential profiles

receiving supply shipment

keeping reception area clean and organized

Receptionist

08/2013 - 06/2016 Artistic Nails & Beauty Acad 985 E Memorial Blvd, Lakeland, FL assisted with general duties such as answering phone calls and taking reliable messages, making copies, filing, and basic computer skills

prepared and maintained confidential profiles and visitor logs keeping reception are clean and organized

receiving supply shipment

Stower

06/2015 - 03/2016 Amazon Fulfillment Ctr 1760 County Line Rd, Lakeland, FL moving pallets by hand and manual pallet

packaging merchandise for shipment

verifying inventory

unloading trucks stocking incoming orders onto shelves ensure correct labels are on stored goods

Call Center Representative

06/2008 - 09/2011 American Directions Group 2525 Drane Field Rd # 15, Lakeland, FL managing outbound calls in a timely manner

following communication scripts

identifying customers responses verbatim



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