Jacquetta Howard

*** ******** ***** **********, ****

513-***-**** / ac10y5@r.postjobfree.com

I am a qualified candidate looking to transition into the heath care field as a Phlebotomy Technician. I am a very dedicated and focused individual who enjoys the concept of being a team player. I am committed and eager to learn and seeking to grow within the heath care community.

Personal Profile

-Over 10 years of world class customer service

-Demonstrated skills in exceptional patient care

-Outstanding administrative & clerical skills

-Exceptional organizational & problem solving skills

-Dependable with ability to handle & thoroughly learn new tasks

-Experienced & trained to handled combative clients

-Specialized skills in hospice care

-Proficient in Windows, Word, & Excel

Education

Cincinnati State Workforce Development Center Trained Phlebotomy Technician, July 2017

Queen City Vocational, Cincinnati, OH Certified Nursing Assistant Certificate, May 1997 until 2016

Aiken High School, Cincinnati, OH High School Diploma, June 1987

Professional Experience

Administrative & Clerical Skills

-Developed client files for collective agency

-Responsible for counseling, medical admittance, & release of patients

-Handled inbound calls concerning customer problems

-Processed numerous outbound calls regarding collection & payments on customer accounts

-Prepared & mailed letters concerning client account balances

Nursing Skills

-Certified Nursing Assistant

-Worked with elderly patients in nursing home environment

-Evaluated & diagnosed patient needs

-Developed friendly rapport with patients

-Examined patient vital signs, processed lab & blood work

-Responded quickly & efficiently to emergency situations

-Provided extensive care to combative & hospice patients

-Able to obtain blood specimens by venipunture with a syringe, vacutainer and capillary puncture

-Familiar with medical terminology

Employment History

Tru-Staffing Cincinnati OH Certified Nursing Assistant. Feb2014 - March 2015

First Medical Staffing, Certified Nursing Assistant. Jul 2000 - June 2009

Thomas Medics Agency, Certified Nursing Assistant Jan 1998 - May 1999

Planned Parenthood, Family Planning Assistant Oct 1997 - Dec 1998

Lionheart Health . Certified Nursing Assistant Jun 1997 - Feb 1998

References

Available upon request

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