CDMS, Vocational Rehabilitation, Return to Work Specialist
Resume:
Dawn Dunn
**** *. ****** **. **** Orchard, WA ***66
**********@*****.***
Career Objective:
Seeking employment as a Vocational Rehabilitation Counselor with over 20 years of experience in Washington State on the job injury claims. I possess a Certified Disability Management Specialist (CDMS) national certification. The last 11 years have been working for a third party administrator assisting employers with identification of return to work options for injured workers in modified duty, transitional work or light duty. I enjoy writing job descriptions and job analyses for modified duty or the job at time of injury, getting medical provider approval, assisting with making formal job offers per Washington State law. Assisting with controlling claims costs, leading classes on Return to Work and Stay at Work benefits and the vocational process. Field work: Meeting with employers to perform on site job analysis, consult with employers regarding modified duty options, advising on steps to take to control claims costs, meeting with medical providers regarding injured worker and return to work options within physical restrictions.
Qualifications:
BA Degree in Psychology, BA Degree in Speech Pathology, BA Degree in Audiology (California State University-Sacramento)
CDMS certification by the Certified Disability Management Specialist Board
Thirteen years as a Vocational Rehabilitation Counselor (VRC) certified by Labor and Industries, employer by; CorVel 3 yrs., CRA Managed Care 3 yrs, Crawford and Company 3 yrs, RES Rehabilitation Evaluation Services 4 yrs.
Eleven years experience employed by third party administrators: Comp Management 1 yr, Sedgwick 10 yrs.
Four years experience with Express Employment Professionals, managing the temporary division in Bremerton, WA under franchisees: Wayne and Phyllis Sargent
Strong communication skills: Verbal and written, with Labor and Industries claims managers and staff, attending physicians, other medical staff and providers, employers and staff, workers and family members
Comfortable assisting with sales process and exceptional customer service skills
Ability to explain complex Worker’s Compensation concepts to people of all experience levels
Ability to handle stressful situations and prioritize projects
Worked from home for 9 years and worked in offices 20+ years
ADDITIONAL SKILLS AND INTERESTS:
Nine years experience medical back office assistant: 7 yrs. Dr. Stanley Serbousek (Pediatrician), 2 yrs. Dr. Paul Mountford (Family Practice Physician), 6 months Foot and Ankle Clinic for Doctors Hartley and Worpel
Expert skier, summited six Washington state mountains: Mt. Rainier, Mt. Adams, Mt. St. Helens, Mt. Washington, Mt. Eleanor, The Brother’s, owner member at Tacoma Teacher’s Ski Club, love to dance, and play golf
REFERANCES: Wk References; Katie Zurek 253-***-****, Ann Wood 360-***-****, Supervisor: Lisa Vose 206-***-**** Personal References; Retired Nuclear Engineer Bert Gegner 360-***-****, Jona Sasaki 253-***-****
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