Jennifer Sadoski
Orlando, FL 32810
ac10wt@r.postjobfree.com
SUMMARY
Highly motivated, profoundly skilled public servant seeking an opportunity to utilize my expertise in customer service leadership to advance the image of a unique organization.
PROFESSIONAL EXPERIENCE
Adcom
Customer Service Representative 2012 – 2017
●Multi-tasked through multiple screens to troubleshoot customer issues.
●Answered incoming calls and initiated outbound calls to follow-up on customer concerns.
●Provided help to customers and employees alike in regards to technical support.
Wyndham Resorts
Sales Representative 2009 – 2012
●Initiated sales attempts through incoming and outbound call lines.
●Groomed phone calls for quality assurance purposes.
Kelly Services/Rainsoft
Receptionist/Customer Service Representative 2004 - 2009
●Answered incoming calls and initiated outbound calls to follow-up on customer concerns.
●Provided extraordinary customer service to individuals in person and over the phone.
CNA Commercial Insurance
Administrative Assistant 1998 - 2003
●Implemented quality control for commercial and direct billing accounts.
●Worked alongside underwriters to ensure no errors in documentation.
EDUCATION
Edgewater High School Diploma
Valencia College Business Major In Progess
SKILLS/TRAINING
Retail Customer Service; Receptionist; Leadership; Call Center Environment; Accounting