EXPERIENCE-

Mahle Behr Heat Transfer Systems

Production Supervisor

-Responsible for the day to day management, counseling, disciplining, and coaching of personnel within assigned area

-Coordinated the output and activities of the assigned cells and work areas

-Reported staffing shortages to Production Manager which could cause loss in productivity or output

-Organized associates on shift to achieve output, quality and safety goals

-Completed timely end-of-shift reports and other pertinent output documentation

-Maintained a safe, clean work area and followed all established safety guidelines, ensuring conformance with OSHA

-Resolved quality issues when appropriate, elevating issue to Production Manager when necessary

-Ensured area and personnel adhered to QS 9000, TS 16949, and ISO 14001 standards

-Monitored that Team Leaders ordered all materials to prevent production interruptions for current and oncoming shifts

-Functioned as a backup to the Team Leader, ordering materials when necessary

-Utilized equipment to prevent downtime, thereby attaining productivity and quality goals

-Practiced Continuous Improvement and Production System standards and principles; including, 5-S, cell organization, housekeeping, etc.

-Ensured all set-ups and changeovers were performed efficiently and effectively

-Supported training initiatives driven by Production Manager

-Participated in, and often lead, Continuous Improvement efforts in plant

-Met shift build plans

EXPERIENCE- Military

United States Marine Corps Forces Europe and Africa, Stuttgart, Germany, 09/2015 to 09/2016

Deputy Inspector General & Deputy Staff Secretary

-Supported internal inspections of over 34 Command functional areas necessary to be mission capable

-Enforced guidance from Inspector General of the Marine Corps to ensure all requisites set forth in Functional Area Checklist were followed by Managers

-Maintained highest degree of confidentiality in all matters concerning allegations of Fraud, Waste or Abuse

-Provided Commander with weekly briefs and status of Internal Inspection Program

United States Marine Corps Reserves, Miami, Fl. 06/2014 to 09/2015

Manpower Officer

-Principal staff officer for 4th Civil Affairs Group Administration Section (S-1)

-Managed a team of 20 Marines, consisting of: 1 Administration Chief, 1 Reserve Administration Chief, 4 Administration Clerk Non-Commissioned Officers and 14 Junior Marines.

-Officer-In-Charge for all matters concerning personnel readiness, personnel services, and headquarters management, analyzing personnel strength data to determine current combat capabilities, projecting future requirements such as unit strength maintenance, monitoring, collecting, and analyzing data affecting Marine readiness (such as morale, organizational climate, commitment, and cohesion).

-Responsible for health and personnel service support, which involves:

Monitoring of unit strength status, Development of plans to maintain strength, monitoring of the readiness of military personnel, awards programs, personnel service support, including finance, record keeping, Servicemen’s Group Life Insurance(SGLI)

-Accountable for guaranteeing the training of the Administration Section according to Marine Corps attributes and leadership principles.

-Supervised the Marine Corps Mentoring Program and ensured Administration Section members were all assigned Mentors who monitored their achievements

United States Marine Corps, The Basic School, Quantico Virginia

06/2013 to 03/2014

Entry Level Officer Leadership School

-Responsible for leading squads and platoons consisting of Marines and Sailors (ranging from 13-70 in strength)

-Responsible for accountability and maintenance of government weapons and equipment (in excess of $150,000)

-Conducted safety inspection of live fire weapons ranges and training grounds

-Maintained track of personnel during inclement weather and life threatening conditions

-Continuous training and mentoring of Reserve Marines in leadership and academics

-Saved time and resources to Marine Corps Reserve component by utilizing cloud media and providing clear tasks to subordinates in order to guarantee readiness and fighting strength.

United States Marine Corps- Enlisted Administrative Clerk, Lance Corporal 6/2009 to 6/2013

EXPERIENCE- Civilian

DHL Global Forwarding Miami, Florida 9/2014 to 11/2014

Customer Relations Specialist/ Air Exports & Imports

-Acted as key contact for allocated customers

-Accepted and processed orders for handover to Operations

-Handled customer inquiries, resolved customer complaints and assigned tasks to other sections

-Proactively informed customer on shipment status, exceptions and intermediate updates on incident solution

-Reviewed reports (generated by the Performance Reporting & Exception Specialist)

-Registered all customer complaints

-Collaborated closely with Operations and other departments for smooth handling of shipments and continuous updates

-Escalated issues to higher chain of command, if required, for immediate customer complaint reconciliation and satisfaction.

Mandarin Oriental Hotel, Miami, Florida 2/2005 to 3/2009

Coordinator/Supervisor

-Compiled information, coding, categorizing, calculating, tabulating, auditing and verifying data

-Influenced guests by convincing to buy merchandise/goods or to otherwise change their minds or actions

-Developed and built teams; encouraged mutual trust, respect, and cooperation among team members

-Resolved conflicts and negotiated with subordinates

-Handled complaints, settling disputes, and resolved grievances and conflicts

-Developed specific goals and plans to prioritize, organize, and accomplish work

-Analyzed information and evaluated results to choose the best solution to solve problems

-Built constructive working relationships with all hotel departments to reach customer satisfaction and maintain highest standards

Kuarich Construction Corporation, Miami, Florida 1/2004 to 1/2005

Supervisor

-Performed tasks associated with a client's request for construction renovation

-Discussed labor quotes with clients

-brrainstorm efficient, and safe, courses of action in which to approach any given project

-Provided clients with timeline, and costs associated with proposed project plans

-Utilized specialized tools and safety procedures in challenging spaces, and inclement weather, while to completing project requirements

EDUCATION

Florida International University, Miami, FL 2005 2011

Bachelors of Arts, Philosophy

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