SUMMARY OF QUALIFICATIONS

As a retired Air Force Medical Technician with 3 years’ experience in clinical, clerical and medical records management duties with daily inpatient and outpatient record documentation and filing

Typing speed of 60 wpm

Able to coordinate and perform daily clinic and inpatient office functions

Customer Service Representative for multiple clinics

Excellent verbal and written communication skills

Ability to multitask and make difficult decisions in stressful situations

Consistently maintained a 4.0 GPA in college classes

Proficient in MS Word, Excel, PowerPoint, Outlook and Internet with various specialized health care management applications such as Consolidated Health Care Systems I & II (CHCSII), Armed Forces Health Longitudinal Technology Application (AHLTA), Defense Medical Logistics Standard Support (DMLSS) and Defense Medical Human Resource System internet (DMHRSi) and Aeromedical Services Information Management System (ASIMS), Health Artifact, Image Management Solution (HAIMS), Printers, Scanners, Fax machines

EXPERIENCE

Medical Records Technician July 10 2017 – Present

I conduct records retirement process along with logging medical and dental records in and out of system with proper tracking and mailing procedures. Filing and pulling records as requested. Register patients into CHCS and HAIMS’ing medical document into EHR

Externship

Working experience with the Centricity System reviewing patients’ payment accounts changing status and posting final notice letters, collections ready status, adjusting payment status and printing profiles and ledgers for writing offs of patient accounts in preparation of sending to collections agency.

Out-patient coding for providers office with submitting of claim forms to insurance companies

Flight Chief Multiple locations, Keesler AFB, MS February 2011-January 2014

Led, guided, and mentored Air Force’s Inpatient flight comprised of 68 enlisted, 60 officers, and 48 civilian personnel

Provided direct patient care for mother and infant pre and post delivery

Maintained and updated patient’s records, performed peer reviews to insure proper documentation completed in patients in and out-patient records

Managed multiple Wing and Squadron programs, prepares reports and evaluations with ability to type over 60 WPM

Equipment Custodian, purchased medical equipment valued over $100K

Maintained monthly schedule 18 Airmen insuring shifts were fully manned

Counseled members on negative behavior developed plan to promote good habits

Education/Training Section Manager, Multiple locations July 1997-November 2014

Inspected training records of 30 personnel insuring training progression is being documented and performance is above standards.

Conducted mock training for personnel in CPR, anaphylaxis, child abduction and mass casualty

Overseen training budget/equipment valued at $1M ensured maintenance & optimum utilization of resources

Trained new personnel in medical procedures, i.e.; blood collection, medication administration, patient monitoring, emergency procedures, maintained their training progression to insure they have met or exceeded AF training standards

4N Functional Assistant for recurrent training March 2014-November 2014

Managed rotating two-week schedule for a total of 180 Air Force Reservist sent to Keesler over an 8-month period to refresh and maintain their hands on patient care skills

Assigned and followed up on experience of training the end of course evaluation rate went from 60% satisfaction rate to 98% with my assistances in the program

Flight Superintendent June 2013-August 2013

Led, managed as interim Flight Superintendent assisted the newly assigned Inpatient Squadron Commander in leading 4 flights and 140 personnel in daily operations

Prepared/analyzed metrics for leadership/inspectors recognized by Group Commander for outstanding presentation for manning resolutions

Provided supervision and direction for 10 outpatient medical specialties with three enlisted career fields in interim for 20-day leave coverage

First Sergeant January 2012-April 2013

Interim First Sergeants duties for 30 days, assisted Squadron Commander in maintaining order amongst 140 personnel while 2 administrative actions were resolve

Conducted disciplinary action for 2 Airmen breaking AF rules

Noncommissioned Officer In-Charge July 2000-November 2015

Awarded Pacific Air Force “Outstanding Performer” during Operational Readiness Inspections for two consecutive years and received “Outstanding” ratings from Health Services Inspection Team

Prepared/submitted reports after conducting numerous staff assistance inspections for Pacific AF Region for Allergy/Immunizations Clinics. Inspected vaccines, equipment, documentation, and procedural books for functionality, currency and completed accurately

Managed multiple areas: Allergy/Immunizations, Women’s Health and Pediatrics Clinics. Screened patient’s vital signs and maintained notes for in and outpatient medical records

Functioned as Lead Medical Technician in providing quality assistance to the registered nurse (RN) in providing professional nursing care with quality of positive patient outcomes. Performed Immunotherapy, vaccinations, new born care treatments, intravenous hydration, nebulizer treatments, ear irrigations, sutures and cast application

ICD-9 and CPT Coding for providers on paper forms to electronic forms

CLUBS AND VOLUNTEERISM

CODEBUSTERS Club supports Veterans with PTSD in 5K marathon and $350 towards Toy4Tots

Student Veterans of America – as appointed Secretary and member we raised $400 in fundraisers

EDUCATION AND CERTIFICATIONS

Associates Degree in Health Care Reimbursement, Virginia College; June 2017

Associates Degree in Applied Health Science, Community College of the AF; 2014

National Registry Emergency Medical Technician 1991; Expired-March 2015

Allergy Immunizations Certification; since May 1999; Expired-April 2015

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