Frankie Gay

*** ******* ******

Dothan, AL ****3

Cell: 478-***-****

Phone: 478-***-****

E-Mail: ac10i1@r.postjobfree.com

Professional Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management. Sales Manager successful in relationship and team building. Motivates sales teams to exceed sales goals. Results-oriented Area Sales Manager excelling in identifying customer needs and providing solutions.

Skills

Accomplished manager

Goal-oriented

Positive and upbeat

Decisive

Strong interpersonal skills

QuickBooks expert

Empowers high-performing sales teams

Leadership

Adaptability

Ability to work under pressure

Work History

October 2005 to April 2008

Sears Macon, GA

Jewelry Associate

Operated a cash register for cash, check and credit card transactions.

Stocked and replenished merchandise according to store merchandising layouts.

Priced merchandise, stocked shelves and took inventory of supplies.

Cleaned and organized the store, including the checkout desk and displays.

Alerted customers to upcoming sales events and promotions.

Identified potential shoplifters and alerted management.

Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Determined customer needs by asking relevant questions and listening actively to the responses.

Actively pursued personal learning and development opportunities.

Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.

Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

August 2007 to October 2009

Bath & Body Works Macon, Georgia

Sales/Sales Manager

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Attended sales training camp and brought best practices leadership back to the company.

Supervised a sales force of 1 to 8 sales associates.

Hired 5 sales representatives over a one year period.

Developed a comprehensive training program for new sales associates.

Planned and directed staff training and performance evaluations.

Trained all incoming sales team members.

Promptly resolved all customer requests, questions and complaints.

Education

1999 Jones County Gray, Ga

High School Diploma

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