Customer Service Data Entry

SHERRY W RATLIFF

**** ****** **., ****** ******, VA. 23875

804-***-**** **********@*******.***

Objectives

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Highlights

Typing: 100 wpm, Excel, Microsoft PowerPoint, AR/AP, Professional Office Procedures, Medical Terminology, Deadline-oriented, Quickbooks, Time Management, Data Entry Experience

CSA 01/2016 – Present

Wawa Inc. – Colonial Heights, Va.

CSR 01/2011 – 04/2011

H&R Block Princeton, WV

Schedule Appointments, Answer the phone, Greet Clients, Assist Tax Preparers. ER Tech/Secretary 06/2001 – 08/2004

JOHN RANDOLPH MEDICAL CENTER Hopewell, VA

Typing Dr’s orders, EKG, draw blood, catheters, general patient care, filing, CPR, answer the phone. Deputy #3 Treasurer 03/2000 – 06/2001

City of Hopewell Hopewell, VA

Reconciliation of State Taxes, Collection of Taxes, Reports: Weekly, Monthly, Quarterly, and end of the year. Catering Coordinator 03/1996-10/1999

Philip Morris/Classic Fare Catering Richmond, VA Bookkeeping, payroll, reconciliations, scheduling, collections, placing orders, answering phones, AR/AP. Skills

Accounting,

AP/AR,

Scheduling

Appointments

Bookkeeping, CNA CPR

Dictaphone, Filing,

General Office Duties,

Payroll, Scheduling,

Taxes, Typing, Patient

Care, Phones, Clients

Education

University of Phoenix Clover Hill High School

07/2013 Associates Degree 06/1980 Diploma

Business Administration w/Accounting Secretarial/Business Additional information and references available upon request. February 16, 2017

To whom it may concern:

It is my pleasure to recommend Sherry Ratliff for a position with your company. I am the Assistant General Manager at Wawa located Temple Ave. In Colonial Heights. Sherry worked for me directly.

I thoroughly enjoy my time with Sherry, and came to know her as a truly valuable asset to absolutely any team. She is honest, dependable, and incredibly hard working. Beyond that, she is impressive with her customer service skills, ability to multi-task, motivation to learn new things without being prompted and passion for winning.

Along with her undeniable talent, Sherry has always been an absolute joy to work with she is a team player, and always manages to foster positive discussions and bring out the best in our other employees. Without a doubt, I confidently recommend Sherry to join your company. As a dedicated and knowledgeable employee and an all around great person. I know that she will be a beneficial addition to your organization.

Please fill free to contact me at 501-***-**** should you like to discuss Sherry’s qualifications and experience further, I’d be happy to expand on my recommendations. Best wishes,

Heather Tyler AGM Wawa

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