Case Manager/Patient Advocate

RESUME:

Ms. Glenda H. Whidden *** Crystal Creek Dr. Cell phone: 478-***-**** Hull, GA 30646 email: ************@*****.***

EMPLOYMENT OBJECTIVE: To work in a position that utilizes my skills to make a positive impact on those with whom I interact.

EDUCATION BA degree in Psychology/Sociology, Martha Berry College, Mt. Berry, GA. (Rome, GA)

WORK HISTORY

Athens-Clarke County School Systems 3/17 - 5/17 Substitute Teacher. Filled in for absent teachers on all grade levels using teacher notes and lesson plans. Supervisor: Tesha Echols, ******@******.***.**.**, 706-***-****, ext. 20716

Friendly Express 6/15 - 12/15. * Employed part-time while caring for my terminally ill husband. * Operated cash register. * Interacted with customers in a friendly, positive way. * Assisted co-workers when needed.

Supervisor - Heather Rowe. ph. 912-***-**** Walmart, temporary, seasonal sales associate, Jesup, GA. Christmas season 11/14 - 12/14 COMMUNITY HEALTH WORKS, 4/2002 - 3/2010, 300 Mulberry St., Macon, GA, ph: 478-***-**** Position - Care Manager/Patient Advocate. * Collected personal information to determine each patient's qualifications for medical assistance. * Ordered medication for indigent patients from pharmaceutical companies. * Managed caseload of approximately 60 patients. * Monitored patients' progress by phone or home visits when necessary. * Encouraged compliance with doctor's orders regarding exercise, diet, medications and appointments. * Led community health awareness seminars and smoking cessation classes.

Last direct supervisor, Fred Ammons, CEO. 478-***-****. He knew me as Glenda Fowler.

12/2001 - 4/2002 - Caregiver for my elderly mother, now deceased. Cross Keys Counseling Center, 10/1999 - 12/2001, 1035 Main St., Forest Park, GA Position - Appointment Secretary * Scheduled appointments for clients. *Served as receptionist, greeted and signed-in clients. * Updated files.

REFERENCES AVAILABLE UPON REQUEST

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