Customer Service Microsoft Office

Rhonda Bennett

513-***-**** ac10e3@r.postjobfree.com

SUMMARY

Accomplished business professional with strong executive administrative experience; proficient in Microsoft Office Suite, data analysis, facilities management and travel. Extensive background in business administration with Ohio Notary commission.

PROFESSIONAL BACKGROUND AND ACCOMPLISHMENTS

Executive Assistant/Administrative Support ~ The Kroger Co., Cincinnati, OH 2011 - 2017

• Provide all aspects of executive administrative assistance to The Kroger Co. Vice President of Facility Engineering. Administrative duties to include; travel arrangement, facilitation of all meeting needs, and report analysis as needed by request.

• Manage administration of all personnel (315 associates) within the Corporate Facility Engineering Department.

• Create 35MM budget and maintain all reconciliation and variance to budget reporting on a period, quarterly and yearly basis.

Sr. Administrative Support / Customer Service ~ The Kroger Co., Cincinnati, OH 2007 - 2011

• Provide all aspects of administrative support for the Kroger Cincinnati/Dayton Division Facility Engineering Manager and all Project Managers in the Cincinnati/Dayton Kroger Marketing Area.

• Manage administration of personnel appraisals and daily time and attendance for all support staff (16) and service technicians (101) in the Cincinnati/Dayton Kroger Marketing Area.

• Organized and implemented safety training documentation on all technicians, MSDS, Direct Buy, Global Negotiations, EPA Refrigerant compliance records, Cost Control support and expedition of payment to contractors/vendors.

Office Lead / Property Asset Management ~ The Kroger Co., Cincinnati, OH 2001 - 2007

• Supervised, trained, and mentored all administrative support personnel in their respective job responsibilities.

• Implement transfers/retirements of all property assets from closed, remodeled store locations and transferred equipment.

• Monitored and resolved issues that transpire from asset and utility database resource. Maintenance Management / Dispatch ~ The Kroger Co., Cincinnati, OH 2001 - 1998

• Facilitated all incoming service calls from the Cincinnati/Dayton Kroger Marketing Area stores and dispatched the service technicians and vendors to appropriate location. Trained support personnel for this functioning skill level.

• Analysis of data period reconciliation reports for Maintenance data, inventory and paid/unpaid vendor accounts.

• Managed payroll, vacation, purchase orders, and overtime allocation sheets for all service technicians and interns within the Cincinnati/Dayton Division. EDUCATION AND TRAINING

Indiana Wesleyan University ~ Bachelor of Science Business Administration University of Cincinnati ~ Office Professional I & II Certificate Program State of Ohio Notary Public ~ Commission expires October 2021

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