Jodian Blake

**** *.*. **** *** APT ***

Lauderhill FL. 33313

786-***-****

ac0zxj@r.postjobfree.com

Objective: To obtain a challenging position that will enable me to use my driven ambition, expand my knowledge, and offer opportunities for organizational and personal growth

Experience:

A1 Diabetes and Medical Supplies Fort Lauderdale, FL

Sales Agent June 2015- October 2016

•Responsible for confirming the consumer’s interest in our program, and reviewing all provided benefits to enrolling

•Verify and/or obtain consumer’s demographics and accurately enter all necessary data into the company’s CRM platforms

•explain our company’s products’ features, advantages and benefits

•Verify eligibility with contracted insurance plans through internet or telephone systems.

•Comply and adhere to daily sales quota

•Obtain all required physician contact information

IPC Pompano, FL

Transfer Representative April 2015 to May 2015

•Contact businesses or private individuals by phone

•Deliver prepared sales scripts to persuade potential customers to purchase product

•Contacted 300- 600 potential customers daily

•Maintaining daily and weekly sales objectives

•Handle inbound and out bound calling

•Generate leads for sales force

De Rigo Vision Sunrise, FL

Customer Service Supervisor September 2012 to March 2015

•Received inbound calls of 200 or more every day

•Delegating tasks

•Monitoring teams performance

•Analyze data and statistics

•Reviews and check work for subordinates such as sales orders, invoices and applications for accuracy and content, and correct errors

•Plans and develops improved procedures

•Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.

• Communicates with other department and management to resolve problems and expedite work

•Helps workers in resolving problems and completing work

Budget Car Rental Fort Lauderdale, FL

Return Agent February 2012 to September 2012

•Assist customer with rental vehicle ensuring positive experiences at all time

•Accepts automobiles returned by customer and computes rental charges based on type of automobile, length of time, distance traveled, taxes, and other expenses, such as late charges or damage fees incurred during rental

•Check for mechanical or body damage when customers return vehicle

Jode Progressional Incorporated Miramar FL

Customer Service Representative September 2011 to December 2011

•Answer customer requests or inquiries concerning services, product, billing, equipment, claim, and report problem areas

•Handled approximately 150 calls daily inbound/outbound call center

Environment

•Make recommendations according to customer needs on rate plans.

Shuttle America Indianapolis, IN

Flight Attendant November 2008 to July 2011

•Provide personal services to ensure the safety, security, and comfort of airline passengers during flight.

•Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.

•Administer first aid to passengers in distress.

Qualifications:

•Proficient in Microsoft Office: PowerPoint, Word and Excel

•Proficient in Quick Books

•Strong communication skills

•Excellent organizational skills

•Self-motivated, and fast learner

•Dependable

Education: Pursing Miami Dade College Miami, FL

AA Public Administration

Everglades High Miramar, FL

High School Diploma

References available upon request

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