OBJECTIVE

Seeking a position where I can help grow your company to its fullest potential, foster its mission and values, and bring dedication, commitment and vast expertise in customer care and corporate functions.

SUMMARY

Repeatedly promoted during 38-year tenure with Mantex Fabrics Corporation (bought by Orbit Industry, LLC in 2009), culminating in responsibility for coordinating all corporate functions and supervising a team of professionals. Built long term relations with customers and suppliers. Consistently demonstrated talent for quickly learning new tasks and completing assignments ahead of schedule while maintaining a high degree of accuracy.

WORK EXPERIENCE

Textile Converter (1980-2017)

Mantex Fabrics Corporation, New York, NY

Orbit Industry LLC, New York, NY (from 2009-2017)

Familiar with all aspects of logistics, shipping and receiving and general warehouse and textile operations:

●Played supervisory critical roles within the sourcing selection pricing and distribution of high-quality fabric and accessories

●Established ongoing relationships with customers and maximized sales by ordering fabrics for special projects, replenishing fabric inventories and shipping on time and accurately

●Managed communications related to quality assurance supporting the conflict resolution process and overseeing all product inspections

Bookkeeper / Payroll Accountant (2006-2012)

Mantex Fabrics Corporation, New York, NY

Consistently deliver the highest quality, full-spectrum accounting services:

●Keen ability to analyze cost control, providing timely and frequent financial information that supports corporate goals and objectives

●Expertise in developing and delivering monthly, quarterly, and annual Profit and Loss statements and Balance Sheets for management within strict deadlines

●Excelled within fast-paced environment, continually taking on increased levels of responsibility

Office Manager (1980-2012)

Mantex Fabrics Corporation, New York, NY

●Quickly became a trusted assistant to the company president and earned a reputation for maintaining a positive attitude and producing high-quality work

●Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions

●Assisted programmer in creating a new computer program in managing inventory, invoices, etc.

●Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts

Receptionist (1978-1980)

Manis & Singer Textiles, New York, NY

Mantex Fabrics Corporation, New York, NY

Excel at handling a variety of customer service and administrative tasks:

●Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed disappointed customers, researched and rapidly solved problems and rebuilt client trust

●Maintained strict budget in office supplies to reduce overhead expenses and decreased office expenditures by implementing needed controls on stock/supplies

●Properly maintained company database and files. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times

●Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude

●Transitioned to a Textile Converter in 1979 for Manis & Singer Textiles

SKILLS

Proficient in Word, Excel, Outlook, Quickbooks, Windows and Access

Adept at learning new skills through auditory, visual and tactile styles

EDUCATION

Bachelor of Fine Arts in Dramatic Arts (1976)

University of Connecticut, Storrs, CT

“Risa is a dedicated professional… versatile in all corporate functions… ensures all of our customers' needs are taken care of…truly an exceptional employee…” -- Marc Schur, President at Orbit Industries LLC, ac0zws@r.postjobfree.com

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