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Data Entry Customer Service

Location:
Angleton, TX, 77515
Salary:
16.00/hr
Posted:
June 24, 2017

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Resume:

Lori Thompson

*** **********

Angleton, Texas ***15

Cell# 979-***-****/979-***-****

ac0zwg@r.postjobfree.com

Professional Overview

An Administrative Professional with 25 years of experience. I served in the U.S. Navy from 08/86 -02/88 as a Billeting Clerk, and gained strong leadership skills. I am very team and detailed oriented.

Summary of Qualifications

Assisted in training new employees within my department.

Experience in Scanning, faxing and copying Documents.

Proficient in Microsoft Applications.

Positive and good work ethics.

TWIC Card

EXPEREINCE

11/4/13-Present Gulf Coast Center League City, TX

IDD Service Coordination Assistant - Input data and maintain excel spreadsheets. Fax, scan, and e-mail documents for Service Coordinators. Gather information from the charts for Audit. Train new Service Coordinators how to enter their appointments, and how to share it with their team leaders in Outlook. Prepare offer letters, and run reports for the packets. Prepare charts for those that are enrolling into one of our IDD programs. Cross trained in various IDD programs for file and maintenance of charts across multiple programs including: HCS, TXHML, ECC, PASRR, GR and CFC. Front desk phone-back up. Prepare vehicle gas and mileage reports to our Asset Manager. At the previous office I was the Safety Officer and ordered office supplies.

1/13 – 10/13 Kelly Services Temp

TDECU Loan Administration –- Scan, copy and e-mail documents.

Quality control and maintenance of files. Data entry and filing.

Research property taxes and UCC searches on computer websites. Answer phones as needed. Create reports for meetings.

11/12-12/12 JC PENNY Lake Jackson, TX

Merchandise Associate – Unloaded trucks and re-supplied merchandise on the floor.

Assist customers in the store with merchandise needs.

11/04 – 8/12 Gulf Coast Center Angleton, TX

Technical Assistant - Answer phones at the front desk, meet and assist clients that come into reception area. Enter clients into the computer and make appointments for the counselors. Input meetings in the Outlook Calendar. Troubleshoot the copier. Order supplies for the machines as needed. Call FEDEX for a pick up. Fax, e-mail and scan documents. Communicate to counselors by phone or e-mail regarding their appointments. Open and close the office. Back up for the Office Manager when out of the office.

11/03-11/04 Kroger’s Angleton, TX

Courtesy/Meat & Seafood Clerk – Assisted customers with their groceries, fronted shelves, prepared seafood window for the day. Stocked items. Sold and wrapped seafood or meat for the customers. Assisted customers on the front floor to ensure a positive experience.

05/94 – 02/03 St. Cyril of Alexandria Catholic Church Houston, TX

Resource/Pastoral Coordination Secretary – Promoted from RE Secretary to Pastoral Coordination Secretary. Coordinate publicity of events. Facilities use management. Alleviate scheduling conflicts. Coordinate with various ministries within the parish to ensure that facilities use plan is optimized.

Had direct contact with clients, and associated logistics activities. Created meeting agendas and prepared meeting minutes. Assist in parish accounting functions as needed, including data entry. In-house contact for computer data systems back- up, and all business machine repair and maintenance. Recruitment of volunteers for assigned ministries.

5/93 – 1/94 Mitsubishi Caterpillar Forklift (Temporary Assignment) Houston, TX

Data Entry Operator – Issued purchase order numbers, added forecasted masts and stock trucks into the system. Performed general clerical duties. Prepared monthly reports.

9/90 – 9/91 Hyatt Regency West Houston Houston, TX

Reservationist – Input reservation requests. Responsible for administrative control and guest relations.

08/86 – 02/88 U.S. Navy Kadena AB, Okinawa, Japan

Mess Specialist/Billeting Clerk – Administrative control of enlisted residence quarters. I ensured that enlisted men and women that came into the office received excellent customer service. Sold and maintained front end supplies. Prepared nightly reports.

VOLUNTEER WORK

Served as a Cub Scout Den Leader for five years, and was the Assistant to the Pack Leader in various activities.

Participated in a Boy Scout road side clean up.

Assisted the VFW with their annual fish fry.

Volunteer in various activities within the church to include: Continuing Christian Education, sing in the choir, and participate in the annual festival planning.

LICENSES Apprentice Electrician for the state of Texas

EDUCATION 12/1986 Navy Mess Specialist “A” School San Diego, CA

Graduated after six weeks of training

6/1986 Hillsboro High School Hillsboro, Oregon

Graduated with Diploma

REFERENCES April Christy – 281-***-**** –ac0zwg@r.postjobfree.com

Nola Graham – 281-***-**** – ac0zwg@r.postjobfree.com



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