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Management Technical Support

Location:
Allentown, PA
Posted:
June 24, 2017

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Resume:

HRIS (HCM) Programmer/Analyst

Project Management Information Technology Technical Support Solutions Integration Regulatory Compliance

Staff Supervision and Development Testing and Troubleshooting Strategic Planning and Implementation

Qualifications Profile

Innovative, highly organized, and results-driven professional with extensive experience in human resource information systems (HRIS) and human capital management (HCM), complemented with strong technical development. Expert in payroll administration, human resources operations, documentation, quality assurance, programming, and program management. Effective at cultivating positive relationships with individuals of different levels and backgrounds.

Professional Experience

E. Hunter Budd Consulting, LLC

Owner Developer 2016–Present

Create software solutions and contract staff augmentation for local small businesses.

Equinox Agency, Allentown, PA

Benefits Technical Specialist 2015–2016

Prepared benefit plans for clients in bSwift, along with the import and export of client data.

Devised tools to provide support to client 1094-C and 1095-C Affordable Care Act (ACA) reporting.

Lehigh Carbon Community College, Schnecksville, PA

Banner Systems Analyst 2015

Rendered expert support to Banner system, an enterprise resource planning (ERP) for higher education within an Oracle 11g environment.

Drafted reports, while aiding users through Access in preparing their own reports.

Provided assistance in the integration of the Oracle Business Intelligence Enterprise Edition.

Streamlined business processes for college administrative functions through the development of Microsoft Office automations.

Olympus Corporation of the Americas, Center Valley, PA

Senior HRIS Programmer System Analyst 2007–2014

Took charge of all human resource information system (HRIS) for more than 4,000 employees across Canada and the United States.

Drafted and disseminated audit and management reports, while developing custom integrations to 3rd party vendors and administering the ADP to SAP data conversion and transformation project.

Aided the yearly performance and compensation project along with the new company data acquisition and conversion.

Offered expert support to technical aspects of the Human Resources Department.

Steered efforts in the development of an integration and audit with Fidelity for the company’s 401K and Pension I, which resulted in the reduction of the process from 24 hours to 4 hours per week; generation of savings of 1000 man hours per year; and decrease of time to draft yearly external audits from 2 weeks to a day.

Notable Projects:

Project Name: SAP Implementation

Role: Human Capital Management Data Lead

Introduced an application to gather information from ADP Enterprise, conduct needed transformations, and produce an import file for SAP.

Carried out legacy system migration workbench (LSMW) scripts on import files, along with the identification of errors and their cause, such as extraction, SAP configuration, and transformation.

Executed testing on Advanced Business Application Programming (ABAP) programs and configuration modifications in SPRO in the development environment, while supporting the preparation of user acceptance testing (UAT) test scripts in HP Quality Center (HPQC).

Conducted unit testing of information type conversions and configuration; coordinated with subject matter experts to validate the provision of data and proper operation of the conversion.

Developed traceability matrices for the mapping of business needs to functional and technical specifications, along with specific UAT tests.

Project Name: Defined Contribution/Defined Benefit Implementation

Role: JP Morgan 401K and Pension Integration Technical Lead

Offered assistance to the Vendor Implementation Team and business leads to determine needed elements in import and export files and their mapping to the vendor specific layout.

Completed the design of programs that gather payroll and employee information from ADP Enterprise, as well as the creation of files in the vendor’s required formats; and ongoing testing of extractions to enable prompt resolution of issues.

Initiated a program to handle the 401K and loan file from JP Morgan and automatically update personnel’s 401K deductions and saving plans in ADP Enterprise.

Wrote audit reports and test cases to guarantee the accuracy Roth and 401K payroll contributions, along with 401K loan deductions.

Project Name: Employee Benefit Portal Implementation

Role: BenefitFocus Enrollment Integration Technical Lead

Formulated the utility in the collection of employee demographic data from ADP Enterprise in BenefitFocus’ required format.

Supervised a consultant in creating the SQR program; and drafted the functional specification for the benefit election import process

Utilized general deductions in executing an impact analysis on the conversion; maintained updates to impacted reports; and supported the Payroll Team in developing new deductions through ADP.

Project Name: Performance Management and Evaluation System

Role: Performance Management and Evaluation System Technical Lead

Established and improved requirements for the system utilized in setting MBOs and the year-end review process in collaboration with the learning and development business lead.

Designed series of tests cases to be enforced as part of UAT, along with functional and technical specifications.

Developed the tool in ASP.net and discussed business requirements in collaboration with ITS web developers.

Capitalized on industry expertise in the creation of the data model for the performance management application; design of the necessary structures in an Oracle 10g database; and integration of the data with ADP Enterprise core tables.

Project Name: Organization Visualization and Management

Role: OrgPlus Implementation Lead

Directed the installation of OrgPlus Enterprise, along with integration with ADP Enterprise to deliver real-time organization charts to 3,500 users through the corporate intranet.

Project Name: iCIMS Implementation

Role: Technical Interface Lead

Set requirements and configured the iCIMS system by collaborating with the iCIMS implementation coordinator and talent acquisition staff.

Developed a custom interface to maintain the synchronization of the job catalog from ADP with the job list posted in iCIMS.

Project Name: Ongoing Support of ADP Enterprise

Role: Technical Support

Managed the provision of support to ADP Enterprise, a licensed version of PeopleSoft 7.1 to ADP.

Wrote and presented reports to determine data integrity issues and offer remediation information to the required business function.

Oversaw the installation of technical patches determined in business functions.

Handled the maintenance of core tables and user security, while rendering technical assistance to end users as required.

Dealt with data and integration issues, which involved utilizing SharePoint for knowledge and ticketing management.

Provided effectual assistance in ensuring the compliance of commission-based sales staff with the Sunshine Act, while avoiding involvement with prohibited payments to hospitals and doctors for medical device sales.

Project Name: Human Resources (HR) Reporting

Role: Technical Lead and Developer

Prepared recurring and ad hoc reports that were created with raw SQL and presented in Excel for departments requiring access to HR data.

Administered the incorporation of recurring reports as objects to the custom internal HR reporting and dash boarding application in VB.Net through an internal web service to connect to the Oracle database.

AD Computer Corporation, Center Valley, PA

Programmer and System Analyst 1999–2007

Participated in a four-person development team, responsible for the creation of a Windows-based Payroll and HR product utilizing various development languages, such as VB.Net, VB6, Crystal Reports, Microsoft SQL Server, and Microsoft Access.

Conducted interviews with customers on the creation of custom add-ons and interfaces, while devising the required functions, technical specifications, and test scripts.

Demonstrated expertise in FinalBuilder and InstallShield Developer through the design and maintenance of an automated build process and installation package.

Earlier Career

Sovereign Bank, Reading, PA

Programmer Analyst

Penn Treaty Life Insurance, Allentown, PA

Claims Process Underwriter

Education and Credentials

Bachelor of Science in Health Policy and Administration

Penn State University, State College, PA

Coursework in Information Systems (MIS), 15 credits

DeSales University, Center Valley, PA

Training:

Fellow Life Management Institute (FLMI)

SAP HR305 – Configuration of Master Data

SAP BE400 – ABAP Workbench Fundamentals

SAP HR350 – Programming in Human Capital Management

SAP HR580 – Reporting and Analytics in Human Capital Management

Professional Affiliation

Fellow, Life Office Management Association (LOMA)

Technical Acumen

APD Enterprise (PeopleSoft) iCIMS SQL Microsoft Visual Basic Microsoft Visual Basic.Net Waterfall and Agile

Microsoft Office Applications (Word, Excel Access, PowerPoint, Visio, and SharePoint) Microsoft VBA

Microsoft SQL Server Oracle 8i Oracle 10g } Visual Studio Code HTML CSS )

HP Quality Center (HPQC) XML Crystal Reports ErWin InstallShield EDI SAP OM SAP PA

BenefitFocus WSDL (Web Services Description Language) & Simple Object Access Protocol (SOAP)

Windows 95/98/NT/XP/7/8/10 Apple OSX



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